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Delivery Directorate Performance Report

Contract performance for Contracted Employment Provision. Initial releases contained Flexible New Deal (FND) figures for starts and jobs broken down by contract package area. NOTE: As of 1 June...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Goldmine' Customer Relations database

Contact details of customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Green Homes Grant Local Authority Delivery

The Green Homes Grant Local Authority Delivery scheme was launched in August 2020. This £500 million scheme funds energy efficiency and low carbon heating projects for low income households across...

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Evaluation of National Careers Service partnership delivery

Data from a customer survey that was carried out during the evaluation. The survey was a sample of 100 National Careers Service customers and is not a representative sample. The data was for an...

Transferable Skills: Understanding effective delivery through adult skills provision

Ask Research were commissioned to undertake research on the delivery of transferable skills through GLA adult skills funding in London.    This research aims to improve the GLA's...

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...

Customer database – HSE Books

The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information: There are 19,228 customer records (256 Active and 18,972 closed)...

NI Water Key Outputs & Service Delivery 2019 2020

NI Water Annual Information Return - Key Outputs & Service Delivery 2019 2020

GPS customer mailing lists

Lists of customers and stakeholders that are communicated to by GPS and business teams

Maternal smoking at delivery (CCGOIS 1.14)

The percentage of women who were smokers at the time of delivery, out of the number of maternities, 95% confidence intervals. Current version updated: Sep-17 Next version due: Dec-17

Planning NI Customer Satisfaction Survey

Headline and full results of the Planning NI Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National...

Customer Account Management (CAM Lite)

The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...