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HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Goldmine' Customer Relations database

Contact details of customers

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Customer Details Government Mail

Customer details including collection/delivery addresses /contractual info

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Debt Management Court Collections Database

Records customer accounts / debts that cannot be built on Debt Manager as they are paid via the Courts in respect of Compensation orders and costs. Location: GB & Overseas wide data Time...

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...

Debt Management Child Maintenance Clerical Database

Customer accounts / debts recorded which cannot be built on Debt Manager. Location: GB wide data Time Period: 14 months following recovery Update Frequency: Daily Financial Information:...

Customer Detail Regional Plus

Customer details including collection/delivery addresses/ contractual info (ceased operations 27/04/12)

GPS customer mailing lists

Lists of customers and stakeholders that are communicated to by GPS and business teams

Planning NI Customer Satisfaction Survey

Headline and full results of the Planning NI Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National...

Laboratory Information Management System (LIMS) system

Management of sample, test and customer data including full audit trail of laboratory activities

National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

Customer Services Performance

The attached report provides information regarding Customer Service Performance. The first tab provides information on the Key Performance Indicators and other Performance Indicators The...

Affordable houses customer survey

Data showing customer survey results for those in new affordable homes. Survey is no longer conducted and will not be updated.

Customer Satisfaction - Council Tax

Customer satisfaction survey results for the Council Tax call centre. Surveys are conducted every quarter and surveying runs for 1 month

East Asia Office Customer Correspondence

Customer correspondence