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HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Information Request Tracking System

Tracks Freedom of Information and Environmental Information Regulation requests submitted to Department for Food, Environment and Rural Affairs (Defra)

Goldmine' Customer Relations database

Contact details of customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Customer Details Government Mail

Customer details including collection/delivery addresses /contractual info

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...

DRR (Duly Reasoned Requests)

This is a list of Duly Reasoned Requests from other countries wishing to send wastes for disposal in England Attribution statement: © Environment Agency copyright and/or database right 2016. All...

Requests for Defra publications

As part Defra’s support for the ‘digitally disadvantaged’ it provides printed copies of its publications to those who do not have appropriate internet access. This catalog/data-sets lists the...

Customer Detail Regional Plus

Customer details including collection/delivery addresses/ contractual info (ceased operations 27/04/12)

GPS customer mailing lists

Lists of customers and stakeholders that are communicated to by GPS and business teams

Data Requests at data.gov.uk

These are requests for particular government dataset to be made public (and ideally open). The requests are made by anyone, using a form at data.gov.uk. Only 'public' data requests are included in...

Unacceptable Customer Behaviour records

The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....

Planning NI Customer Satisfaction Survey

Headline and full results of the Planning NI Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National...

Customer Account Management (CAM Lite)

The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...

Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...

Customer Services Performance

The attached report provides information regarding Customer Service Performance. The first tab provides information on the Key Performance Indicators and other Performance Indicators The...