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Customer Service Quarterly KPI Underlying Data Q3 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Focus on Accident & Emergency (December 2013)

This one-off publication provides a compilation of Accident and Emergency (A&E) data in England, to give a broad picture of the patient journey through A&E. Multiple sources of A&E...

NI 180 - The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.

Maritime and Coastguard Agency (MCA) Bathymetric Survey HI1736, EA3 Cockle Shoal Focused, (16/09/2021 to 16/10/2021)

Samples and associated geological data are held at the British Geological Survey for Maritime Coastguard Agency (MCA), Civil Hydrography Programme (CHP), Bathymetric Survey HI1736; EA3 Cockle Shoal...

Maritime and Coastguard Agency (MCA) Bathymetric Survey HI1739, TE3A Sunk Focused, (08/09/2021 to 10/09/2021)

Samples and associated geological data are held at the British Geological Survey for Maritime Coastguard Agency (MCA), Civil Hydrography Programme (CHP), Bathymetric Survey HI1739; TE3A Sunk Focused

Maritime and Coastguard Agency (MCA) Bathymetric Survey HI1267, Black Deep (focused), (10/06/2008 to 21/09/2008)

Samples and associated geological data are held at the British Geological Survey for Maritime Coastguard Agency (MCA), Civil Hydrography Programme (CHP), Bathymetric Survey HI1267; Black Deep...

Number of initiatives in borough's digital strategies for collaboration (data sharing/common standards)

A digital strategy is a plan for focusing and scaling up the benefits to the council, the place, and/or its customers (residents and businesses) of data assets and technology-focused projects and...