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Customer Account Management (CAM Lite)

The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...

Improving the local area

Survey results on improving the local area

Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...

National Archives Customer Satisfaction

Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey

HMRC Departmental Improvement Plan

This Departmental Improvement Plan sets out what is intended to deliver the long term health and success of the department. The Plan is based around the following critical themes of organisational...

Customer Services Performance

The attached report provides information regarding Customer Service Performance. The first tab provides information on the Key Performance Indicators and other Performance Indicators The...

Affordable houses customer survey

Data showing customer survey results for those in new affordable homes. Survey is no longer conducted and will not be updated.

Customer Satisfaction - Council Tax

Customer satisfaction survey results for the Council Tax call centre. Surveys are conducted every quarter and surveying runs for 1 month

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

East Asia Office Customer Correspondence

Customer correspondence

Customer Centre Tickets issued - Parking

Customer Centre Tickets issued - Parking

Customer and Support Group (CSG) contract

The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...

Roads Service Customer Satisfaction Report

Customers' opinions of the services provided by Roads Service in Northern Ireland. This includes key services such as gritting, road drainage, street lighting, safety measures, provision made for...

Nature Improvement Areas

NIAs are areas of the country where partnerships have been set up to enhance the natural environment. NIAs embody an integrated, holistic approach that was signalled in the Natural Environment...

Colchester Borough Homes customer satisfaction

Colchester Borough Homes customer satisfaction survey results 2018/19

Customs 2013 EU initiative data

Data on Customs 2013 initiative requested by EU. Updated: quarterly / annually.

Customer Satisfaction - Colchester Borough Homes

Customer satisfaction survey results for the Colchester Borough Homes call centre

Migration Statistics Improvement Programme Reports

The Migration Statistics Improvement Programme formally closes on 31 March 2012. Five reports are being published: Migration Statistics Improvement Programme Final Report A Conceptual Framework...

Census Customer Services Contacts database

Contacts database with customer details regarding census products and recipients of census news alerts

NISRA Customer Survey-High level results

This release provides high level results from the NISRA Customer Survey. Source agency: Northern Ireland Statistics and Research Agency Designation: Official Statistics not designated as National...