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NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Clinical incidents and complaints

Statutory information collected for regulatory purpose

Overseas Pensions Systems (PIPS and Complaints Log)

Electronic system for administering payments to former employees of the Colonial Service and their dependants.

Pay and Personnel Casework & Complaint (PACCC) Database

Details of personnel casework

Police complaints: outcome of completed allegations of discriminatory behaviour

Outcome of completed allegations of discriminatory behaviour by police force area Source: Ministry of Justice (MoJ) Publisher: Ministry of Justice Geographies: Police Force Area Geographic...

Passenger experience

Complaints rail passengers make about their train journey Source agency: Office of rail and road Designation: National Statistics Language: English Alternative title: Rail complaints

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

UBRS database

Microsoft Access Database for recording formal and informal complaints

Independent Monitoring Board Conduct & Discipline Cases

Complaints about IMB members by IMB Members, Staff, detainees or prisoners

Energy Saving Advice Service

Data collected at call centre on complaints and referals and advice on energy efficiency.

Casework Database

All current and 12 months historic complaints and; grievances in a log. Records will not exceed 1000.

Army Board Casework Secretariat Access DB

Holds data on all past Service Complaints, Petitions and AGAI 67 cases that have been staffed to the Army Board.

Army Board Tracker

Holds data on all past Service Complaints, Petitions and AGAI 67 cases that have been staffed to the Army Board.

Pothole Enquiries

This dataset shows public enquiries and complaints of potholes recorded on public roads maintained by DfI Roads in Northern Ireland.

Road Drainage Customer Enquiries

This dataset shows public enquiries and complaints of drainage issues recorded on public roads maintained by DfI Roads in Northern Ireland.

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Her Majesty’s Courts & Tribunals Service language services information system

Requests for face-to-face language services completed under the national Language Services Framework Agreement (commencing on 30th January 2012), and complaints made, by Criminal Justice System...

Ofsted inspector inspection activity and performance data.

This dataset provides data related to Ofsted inspectors' inspection activity and inspection performance outcomes (e.g. quality assurance work/complaints). It is collected during the course of our...