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Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Her Majesty’s Courts & Tribunals Service language services information system

Requests for face-to-face language services completed under the national Language Services Framework Agreement (commencing on 30th January 2012), and complaints made, by Criminal Justice System...

Ofsted inspector inspection activity and performance data.

This dataset provides data related to Ofsted inspectors' inspection activity and inspection performance outcomes (e.g. quality assurance work/complaints). It is collected during the course of our...

Percentage of MPs' letters responded to within service standard

The number of letters received by UK Visas & Immigration from Members of Parliament and the number and proportion that were completed within the service standards set by the Cabinet Office....

IPCC public confidence survey

Measures trends in public confidence concerning the complaints system. The survey asks about: contact with the police; willingness to complain; barriers against complaining; ways in which members...

Independent Living Fund staff data

Staff personal details including contact information, date of birth, National Insurance number, next of kin, pay roll, pensions data, bank details, health information, union membership, staff...

Overall case summaries (Prisons and Probation Ombudsmen)

Overall case summaries, contains the record of cases notified to the PPO with personal data about the deceased, dates of death and notification, establishments and organisations. The case flow...

Highways damage and obstruction

This is data taken from Plymouth City Council customer services feedback compliments and complaints system. It is derived from entries by our citizens to report highway damage, accidents, potholes...

Deaths during or following police contact: Statistics for England and Wales

The report presents figures on deaths during or following police contact which occurred in the reporting year. It provides a definitive set of figures for England and Wales and an overview of the...

Joint recommendations (Prisons and Probation Ombudsmen)

Joint Reccomendations Database used in the Prison and Probations Ombudsman. Reccomendations refer to services (Prison Service, Probation Service, Home Office Immigration Enforcement) that are made...

FOI and SAR Requests

Freedom of Information Act (FOI), Environmental Information Regulations (EIR) and Data Protection Act/Subject Access Requests (SAR) – Annual statistics since 2016/17. Data includes number...

Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...

DPIA (Data Privacy Impact Assessments)

A data protection impact assessment (DPIA) is a process to identify privacy risks to individuals in the collection, use, storing, and disclosure of information. This allows Camden to identify...

Data Protection Impact Assessments

A Data Protection Impact Assessment (DPIA) is one of the ways to find out what privacy risks people face when information is collected, used, stored, or shared about them. This helps the London...

Civica icasework contract

Agreement between Civica and the London Borough of Barnet for the provision of a Software as a Service Solution built upon the icasework platform for delivering corporate complaints case management...

Greymare Farm RODA Constraint

Used as a planning constraint to trigger consultations - this was the suggested outcome following a complaint to ensure appropriate parties are consulted on any new planning applications /...

MPS Freedom of Information Requests Dashboard Data

This report contains all Freedom of Information (Freedom of Information Act 2000) requests received by the Metropolitan Police Service and logged on our corporate logging system since January 2015....

FCA: Financial promotions quarterly data 2021 Q3

The FCA undertakes many reviews of firms’ financial promotions, which are identified through multiple sources including both consumer and firm referrals. The FCA looks at every financial advert...

FCA: Financial promotions quarterly data 2021 Q2

The FCA undertakes many reviews of firms’ financial promotions, which are identified through multiple sources including both consumer and firm referrals. The FCA looks at every financial advert...

Barnet Information Dashboard

**Barnet Information Dashboard** **What is it?** Within Barnet there are 21 electoral wards. A ward is a subdivision of a local authority, that is used to elect local councillors....