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NI 104 The Special Educational Needs (SEN)/non-SEN gap achieving Key Stage 2 English and Maths threshold

The percentage point gap between pupils who are identified as having special educational needs who achieve the expected national curriculum level 4 or above in both English and Maths at Key Stage...

NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

Customer and Support Group (CSG) contract

The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...

NI 105 The Special Educational Needs (SEN)/non-SEN gap achieving 5 A*- C GCSE including English and Maths

The percentage point gap between pupils who are identified as having special educational needs who achieve 5 A*-C GCSE grades or equivalent including English and Maths at Key Stage (KS) 4 and their...

NI 075 - Achievement of 5 or more A*- C grades at GCSE or equivalent including English and Maths

Key Stage (KS) 4 is the stage of the National Curriculum between the ages of 14 and 16 years. GCSE (General Certificate of Secondary Education) is the principal means of assessing pupil attainment...

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

NI 075a - Achievement of 5 or more A*- C grades at GCSE or equivalent including English and Maths

Key Stage (KS) 4 is the stage of the National Curriculum between the ages of 14 and 16 years. GCSE (General Certificate of Secondary Education) is the principal means of assessing pupil attainment...

NI 075c - Achievement of 5 or more A*- C grades at GCSE or equivalent including English and Maths

Key Stage (KS) 4 is the stage of the National Curriculum between the ages of 14 and 16 years. GCSE (General Certificate of Secondary Education) is the principal means of assessing pupil attainment...

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

NI Water's AIR to NIAUR regarding Key Outputs Customer Service - 2

NI Water's Annual Information Return submission to NIAUR regarding Key Outputs Customer Service - 2

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

NI 075 - Achievement of 5 or more A*- C grades at GCSE or equivalent including English and Maths

Key Stage (KS) 4 is the stage of the National Curriculum between the ages of 14 and 16 years. GCSE (General Certificate of Secondary Education) is the principal means of assessing pupil attainment...

% of customers who were satisfied with the overall level of service provided

% of customers who were satisfied with the overall level of service provided