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NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

Air passenger experience of security screening

Results from the module of the CAA air passenger survey giving their experiences. Source agency: Transport Designation: Official Statistics not designated as National Statistics Language:...

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Lived Experience slides

Unequal impact of COVID-19: BAME disproportionality This presentation includes some national data on health experiences of the BAME population, 2011 Census data on the ethnic make-up of Camden...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

CO2 release field experiment global metadata

Compilation of CO2 release field experiments conducted worldwide for which the research results are publicly available prior to May 2017. This includes 14 field sites and 41 field experiments. For...

Raw data from unpublished sintering experiments

Raw mechanical data from currently unpublished sintering experiments using glass beads in a triaxial pressure vessel as well as porosity, permeability results of sintering under constant (uniaxial)...

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

NI Water's AIR to NIAUR regarding Key Outputs Customer Service - 2

NI Water's Annual Information Return submission to NIAUR regarding Key Outputs Customer Service - 2

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

Public experiences of and attitudes towards rail travel

Report summarising people's experiences of rail travel and their attitudes towards it Source agency: Transport Designation: Official Statistics not designated as National Statistics Language:...

% of customers who were satisfied with the overall level of service provided

% of customers who were satisfied with the overall level of service provided

Workforce Management Information - HM Revenue & Customs

Data up to and including March 2026 reports separately on Workforce Management Information - HM Revenue & Customs and Valuation Office Agency (VOA) record, prior to the integration of VOA into...

Customer Service Quarterly KPI Underlying Data 2018-19

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...