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Customer Agreements

FCO(S) - Agreements with customers

FOI and Subject Access Requests

List of requests for information and subject access requests. This covers the subject and workflow event dates in responding to the requests

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Subjective wellbeing, 'Worthwhile', average rating

Average (mean) rating for 'Worthwhile' in the First ONS Annual Experimental Subjective Wellbeing survey. The Office for National Statistics has included the four subjective well-being questions...

Subjective wellbeing, 'Worthwhile', standard deviation

Standard deviation of responses for 'Worthwhile' in the First ONS Annual Experimental Subjective Wellbeing survey. The Office for National Statistics has included the four subjective well-being...

Measuring Subjective Wellbeing in the UK

This short summary article looks at estimates of subjective well-being for different ethnic groups by sex. Source agency: Office for National Statistics Designation: Supporting...