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% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)

• Published by: City of York Council
• Last updated: 26 August 2025

% of contacts to ASC Community Team that are resolved with information/advice/guidance (IAG)

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

• Published by: Department for Environment, Food and Rural Affairs
• Last updated: 19 December 2013

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Marine Science Co-ordination Committee contact list

• Published by: Department for Environment, Food and Rural Affairs
• Last updated: 19 December 2013

Department for Environment, Food and Rural Affairs (Defra) Marine Science Co-ordination Committee contact list

Call, incidents and serious incident log - patient level not identified with contacts (including names, addresses)

• Published by: Public Health England
• Last updated: 19 December 2013

Call, incidents and serious incident log - patient level not identified with contacts (including names, addresses)

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

• Published by: Ministry of Housing, Communities and Local Government
• Last updated: 07 January 2014

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

% of adult social care users who have as much social contact as they would like

• Published by: City of York Council
• Last updated: 29 October 2018

% of adult social care users who have as much social contact as they would like *This indicator has been discontinued

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

• Published by: Cabinet Office
• Last updated: 07 January 2014

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

Proportion of adults in contact with secondary mental health services living independently, with or without support

• Published by: City of York Council
• Last updated: 08 July 2025

Proportion of adults in contact with secondary mental health services living independently, with or without support. This indicator provides the proportion of adults in contact with secondary...

% of the Talkabout panel reporting a ‘good’ experience when they last contacted the council about a service

• Published by: City of York Council
• Last updated: 08 July 2025

% of the Talkabout panel reporting a ‘good’ experience when they last contacted the council about a service

% of the Talkabout panel reporting an ‘excellent’ experience when they last contacted the council about a service

• Published by: City of York Council
• Last updated: 08 July 2025

% of the Talkabout panel reporting an ‘excellent’ experience when they last contacted the council about a service

% of the Talkabout panel reporting a ‘satisfactory’ experience when they last contacted the council about a service

• Published by: City of York Council
• Last updated: 08 July 2025

% of the Talkabout panel reporting a ‘satisfactory’ experience when they last contacted the council about a service

% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service

• Published by: City of York Council
• Last updated: 08 July 2025

% of the Talkabout panel reporting a ‘poor’ experience when they last contacted the council about a service

Social Investment Fund Foundations contact list

• Published by: Cabinet Office
• Last updated: 02 September 2013

Mailing list of key UK and international Foundations stakeholders.

Emergency Contacts Calling Trees and Lists

• Published by: Office for National Statistics
• Last updated: 19 December 2013

Security

Proportion of people who use services who reported that they had as much social contact as they would like

• Published by: City of York Council
• Last updated: 08 July 2025

Proportion of people who use services who reported that they had as much social contact as they would like

North West and West Midlands Area Contacts

• Published by: Forestry Commission
• Last updated: 19 December 2013

Database of woodland owners and managers and other customers and stakeholders in the North West and West Midlands. Names, addresses and emails compiled from grants and licences databases and...

Public Sector Telephone Contact Centre Performance Data

• Published by: Cabinet Office
• Last updated: 02 January 2014

Performance and cost data for publicly funded telephone call centres reporting through the Performance Management Framework (PMF) 2008 to 2010.

Deaths during or following police contact report- 2015/16

• Published by: Independent Police Complaints Commission
• Last updated: 26 July 2016

These statistics provide details of the deaths reported on by the IPCC in each financial year, and also present figures on those suicides following release from police custody which were reported...

Council building information

• Published by: Leeds City Council
• Last updated: 04 August 2021

A dataset providing information about local council services in Leeds. Leeds City Council uses this information to populate the Knowledge Panels on the Google search website.  The dataset...

Deaths during or following police contact statistics for England and Wales

• Published by: Independent Police Complaints Commission
• Last updated: 23 July 2015

Statistics on the deaths reported on by the IPCC including suicides following release from police custody which were reported to the IPCC.