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Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Pupils by first language

Maintained primary and secondary schools: number and percentage of pupils by first language Source: Department for Children Schools and Families (DCSF) Publisher: Department for Children Schools...

Land Cover Map 1990 (1km percentage aggregate class, GB)

This dataset consists of the 1km raster, percentage aggregate class version of the Land Cover Map 1990 (LCM1990) for Great Britain. The 1km percentage product provides the percentage cover for each...

Hampshire Customer Service Centre Call Statistics

The number of calls to Hampshire's Customer Service Centre

Next step customer satisfaction and progression surveys

Satisfaction and progression survey data for customers of Next Step collected one month (satisfaction) and six months (progression) after the adviser session (September 2011 - March 2012). Survey...

Fuel concessionaire "customer" accounts.

CPL hold individual concessionaire as "customer" accounts within their ERP system ( i.e. communicant details / date of birth / fuel type etc etc) allowing them to schedule fuel deliveries. Each...

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

NIW CUSTOMER SERVICE 2 2019 2020

NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

DVA Annual Customer Satisfaction Survey Headline Results

This summary release provides the headline results fom the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

DVA Annual Customer Satisfaction Survey Full Report

This publication contains the detailed analysis from the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

Land Cover Map 1990 (1km dominant aggregate class, N. Ireland)

This dataset consists of the 1km raster, dominant aggregate class version of the Land Cover Map 1990 (LCM1990) for Northern Ireland. The 1km dominant coverage product is based on the 1km percentage...

2021 census first release

On 28 June 2022 ONS released the first results from the 2011 Census of England and Wales comprising for each local authority the estimated population at census day (21 March 2021) and the number of...

Popular First Names (Northern Ireland)

Top 20 most popular boys' and girls' names. Source agency: Northern Ireland Statistics and Research Agency Designation: Official Statistics not designated as National Statistics Language:...

Student Finance Customer Accounts System

Student Finance customer accounts operational data. Contains data on all payments of student finance to individuals, institutions and suppliers (suppliers of Disabled Students' Allowance services)....

Land Cover Map 1990 (1km percentage aggregate class, N. Ireland)

This dataset consists of the 1km raster, percentage aggregate class version of the Land Cover Map 1990 (LCM1990) for Northern Ireland. The 1km percentage product provides the percentage cover for...

% of Repairs completed on first visit

% of Repairs completed on first visit