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Customer Service Quarterly KPI Underlying Data Q1 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

NI 180 - The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.

RightNow Customer Relationship Management System

Staff contact information: name, payband, unit, building, location and contact details (phone, fax), job title and function; Also Dft enquiry contacts: name and extension number of approximately...

Socio-economic survey of domestic groundwater handling and use for source customers in Kisumu, Kenya in 2014

This dataset contains the anonymised results of a survey of customers who buy groundwater for consumption in Kisumu, Kenya. Data includes information on the amount of water bought and ways in which...

Road Drainage Customer Enquiries

This dataset shows public enquiries and complaints of drainage issues recorded on public roads maintained by DfI Roads in Northern Ireland.

ONS Mid-Year Population Estimates - Custom Age Tables

Excel Age-Range creator for Office for National Statistics (ONS) Mid year population estimates (MYE) covering each year between 1999 and 2016 These files take into account the revised...

Northern Ireland Water Drinking Water Quality Public Registers, Individual Customer Tap & Authorised Supply Point Results, & Drinking Water Quality Annual Reports

Summary Public Register results by Water Supply Zone, anonymised individual results for Customer Tap samples collected within Water Supply Zones and Authorised Supply Points, and Drinking Water...