Filter by
Remove filters
10,896
results found
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 February 2020
The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....
- Published by:
- FCDO Services
- Last updated:
- 10 February 2016
FCO(S) - Agreements with customers
- Published by:
- London Borough of Barnet
- Last updated:
- 26 January 2026
The attached report provides information regarding Customer Service Performance.
The first tab provides information on the Key Performance Indicators and other Performance Indicators
The...
- Published by:
- Calderdale Metropolitan Borough Council
- Last updated:
- 22 January 2026
Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.
- Published by:
- Durham County Council
- Last updated:
- 07 October 2024
Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- Intellectual Property Office
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...
- Published by:
- Colchester Borough Council
- Last updated:
- 21 December 2019
Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly
- Published by:
- Met Office
- Last updated:
- 12 December 2013
Data held within the Customer relationship management database containing data on customers and partners.
- Published by:
- Student Loans Company Limited
- Last updated:
- 12 December 2013
Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.
- Published by:
- Companies House
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...
- Published by:
- Maritime and Coastguard Agency
- Last updated:
- 12 December 2013
Contains customer contact details, vessel details and emails. Data collection ceased.
- Published by:
- Rural Payments Agency
- Last updated:
- 12 December 2013
CRM (Customer Records Management) system used to record complaints to the Agency
- Published by:
- Ofcom
- Last updated:
- 08 October 2020
Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.
- Published by:
- Warwickshire County Council
- Last updated:
- 12 August 2013
List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
CPL hold individual concessionaire as "customer" accounts within their ERP system ( i.e. communicant details / date of birth / fuel type etc etc) allowing them to schedule fuel deliveries. Each...
- Published by:
- HM Revenue and Customs
- Last updated:
- 21 August 2014
Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...
- Published by:
- Department for Work and Pensions
- Last updated:
- 19 December 2013
Customer level data containing details of payments rejected by customers' banks
Location: GB wide data
Time Period: 14 months
Update Frequency: Daily
Financial Information: Included
Data: Customer...
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 August 2013
Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed.
See the "full description" link below to go to the page on the HMRC...