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Whether GP Practices Provide Functionality For Patients To Order Repeat Prescriptions Electronically

Supplies details of whether GP Practices provide patient access to electronically order repeat prescriptions online. Purpose To represent the number of GP Practices that provide systemic...

Investors in People Customer Relationship Management database

This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...

NI Water Key Outputs Customer Service - 1 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 1 2019 2020

NI Water Key Outputs Customer Service - 2 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

NI Water's AIR submission to NIAUR regarding Customer Service

NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1

Numbers of Patients Registered at a GP Practice: by Single Year of Age

Practice demographic data are extracted as a quarterly snapshot in time from the GP Payments system maintained by the Health and Social Care Information Centre (HSCIC). Data for GP Practices with...

Customer and Support Group (CSG) contract

The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...

NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Whether GP Practices Provide Functionality For Patients To View Detailed Coded Records Electronically

Supplies details of all GP Practices that provide patients the functionality to electronically view their detailed coded records online. Purpose To represent the number of GP Practices that...

Whether GP Practices Provide Functionality For Patients To Book Or Cancel Appointments Electronically

Supplies details of whether GP Practices provide patient access to electronically book and/or cancel appointments online. Purpose To represent the number of GP Practices that provide systemic...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Numbers of Patients Registered at a GP Practice: CCG Level (discontinued)

Practice demographic data are extracted as a quarterly snapshot in time from the GP Payments system maintained by the Health and Social Care Information Centre (HSCIC). These releases are an...

Numbers of Patients Registered at a GP Practice: Region Level (discontinued)

Practice demographic data are extracted as a quarterly snapshot in time from the GP Payments system maintained by the Health and Social Care Information Centre (HSCIC). These releases are an...

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

Numbers of Patients Registered at a GP Practice: Area Team Level (discontinued)

Practice demographic data are extracted as a quarterly snapshot in time from the GP Payments system maintained by the Health and Social Care Information Centre (HSCIC).