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% of customers who were satisfied with the overall level of service provided

% of customers who were satisfied with the overall level of service provided

Customer Service Quarterly KPI Underlying Data 2018-19

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data 2019-20

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Scottish Government - Marine - Download Web Feature Service (WFS)

This web feature service (WFS) contains those downloadable layers maintained by the GIS team within the Scottish Government's Marine Directorate.

% of web chats engaged within service level (20 seconds)

% of web chats engaged within service level (20 seconds)

BGS onshore borehole collection Web service

This Web service provides a spatial index into the BGS collection of onshore borehole materials in the UK and the Isle of Man, including drillcore, bulk specimens, washed and unwashed cuttings and...

Performance Dashboard Customer registrations for County Parish Holding allocations

This dashboard shows information about how the Customer registrations for County Parish Holding allocations service is currently performing. This is a "beta" service. The dashboard shows number...

BGS geochemical samples Web service

This Web service provides layers which show metadata relating to geochemical samples held by the British Geological Survey (BGS). The layers are point layers which indicate the spatial locations...

Customer Information

Contains Approx 4000 records. Contains – Name, address, gender, medical history, and financial records. Coverage – GB and some international. Timeframes – the duration of the case with us and one...

Research indices using web scraped price data

Web scraping is a tool for extracting information from the underlying HTML code of websites. ONS has been conducting research into these technologies and, since May 2014, has been scraping prices...

NI Water Bad Debt Outstanding Revenue & Breakdown of Customer Services Operating Expenditure 2019 2020

NI Water Annual Information Return - Bad Debt Outstanding Revenue & Breakdown of Customer Services Operating Expenditure 2019 2020

BGS Geology 625k Web service

This Web service provides layers containing data from the BGS Geology 625k (DiGMapGB-625) dataset. BGS Geology 625k provides small-scale (1:625 000 scale) bedrock and superficial geology mapping...

Land Classification of Shetland 1974 web map service

This is a web map service for the Land Classification of the Shetland Isles. The classification was originally developed by the Institute of Terrestrial Ecology (ITE) in 1974 as a framework for...

NI Water AIR21 Outstanding Revenue Breakdown of Customer Services Operating Expenditure 2020 2021

NI Water Annual Information Return 2020 2021 Table 6a Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure

Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...