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Customer details (including learners' records and exam registrations)

British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems

NIW CUSTOMER COMPLAINTS DATA FOR CCNI 2019 2020

NI Water Annual Information Return 2019 2020 Table 5A Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland (total)

Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - % served within target wait time

Young Persons Behaviour and Attitudes Survey

YPBAS is a school-based survey conducted among 11-16 year-olds. The research covers a range of topics such as demographics, social support, money, school, subject choices & further education,...

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

Investors in People Customer Relationship Management database

This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...

Peterborough City Council - Budget spend on older person services

Peterborough City Council budget spend on older person's services

NI Water Key Outputs Customer Service - 1 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 1 2019 2020

NI Water Key Outputs Customer Service - 2 2019 2020

NI Water Annual Information Return - Key Outputs Customer Service - 2 2019 2020

NI Water's AIR submission to NIAUR regarding Customer Service

NI Water's Annual Information Return submission to NIAUR regarding Customer Service - 1

Customer and Support Group (CSG) contract

The London Borough of Barnet has entered into 2 major new contracts that will save the Barnet taxpayer over £165m over 10 years, and deliver a wide range of service improvements to Barnet...

Personal Social Services: Expenditure and Unit Costs, England

This summary provides information about the money spent on adult social care by the social services departments of Councils with Adult Social Services Responsibilities (CASSRs) in England. It...

NI Water AIR21 Customer Service 2 2020 2021

NI Water Annual Information Return 2020 2021 Table 5 Key Outputs Customer Service 2

NI Water AIR21 Customer Service 1 2020 2021

NI Water Annual Information Return 2020 2021 Table 4 Key Outputs Customer Service 1

Operation of the Homeless Persons Legislation in Scotland

Applications, numbers in temporary accommodation, and snapshot of characteristics of applicants and local authority responses. Source agency: Scottish Government Designation: National...

Responsiveness to Inpatients' personal needs (CCGOIS 4.5)

Patient experience measured by scoring the results of a selection of questions from the National Inpatient Survey focussing on the responsiveness to personal needs. Current version updated:...

Probation statistics: persons supervised by the probation service

Persons supervised by the Probation Service Source: Ministry of Justice (MoJ) Publisher: Ministry of Justice Geographies: Police Force Area Geographic coverage: England and Wales Time...

NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...