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NIW OUTSTANDING REVENUE BREAKDOWN CUSTOMER SERVICES OPEX 2019 2020

NI Water Annual Information Return 2019 2020 Table 6A Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure (total)

Non HEI provider tracker

To track the progress of non HEI providers required to reconfigure their governance structures in order to comply with Department for Education NCTL governance requirements. Not subject to licence.

Customers from abroad with no National Insurance Number

Record of customers from abroad who make a claim to Pension Credit but have no National Insurance Number . The information included is Name, Address, and Date of Birth. Personal information is...

Thurrock Home Care Providers

This dataset shows the locations of Home Care Providers in Thurrock. Upon accessing this Licensed Data you will be deemed to have accepted the terms of the Public Sector End User Licence – INSPIRE

Provider Finance

PFS - College Finance records

Workforce Management Information - HM Revenue & Customs and Valuation Office Agency

Monthly management information on staff numbers and paybill costs in Civil Service departments, their agencies and their executive NDPBs. For workforce numbers, both payroll and non-payroll...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

Gross Additional Homes Provided

Gross Additional Homes Provided *These figures are only verified through the housing monitoring site visits undertaken bi-annually. Full breakdowns of net housing completions and consents are...

Additional affordable dwellings provided by local authority area (by LA providing funding)

Additional affordable housing provided by local authority area (by LA providing funding). Affordable housing is defined as the sum of social rent, intermediate rent and low cost home ownership....

Domiciliary Care Providers Northern Ireland

The Survey of Domiciliary Care Providers Northern Ireland, is based on the findings from a self-completed postal survey of 154 providers of domiciliary care across the statutory, voluntary and...

Customer Service Quarterly KPI Underlying Data Q2 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...