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Inpatient Patient Experience Survey

National results from the inpatient survey. Questions covered inpatients experiences of hospital, ward and environment, staff, medicines and discharge. Source agency: Scottish...

Planning Portal Customer Relationship Management database (Sugar)

Web-based Customer Relationship Management database, used by Planning portal team

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

GP Patient Experience Survey

National results from the GP survey asked questions about people’s experiences of making an appointment, visiting the GP surgery, seeing staff and being prescribed medicines. Source agency:...

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - Average wait time (Minutes)

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Northern Ireland Statistics and Research...

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

Customer Satisfaction - National Archives UK Government Web Archive

Customer Satisfaction figures for the National Archives UK Government Web Archives from December 2017

Forest Research Experiment Sites England 2016

This dataset records Forest Research Experiment sites on the National Forest Estate and private land. Objective is to avoid accidental damage to Forest Research experiments and sample plots...

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Customs and Excise Management Act Section 164 (CEMA)

Details of people searches made under Customs and Excise Management Act Section 164 (CEMA). Updated: quarterly.

Inpatient Experience Survey Provisional Results

Provisional results from the inpatient survey which asked questions about inpatient’s experiences of attending hospital including the ward and environment, staff, medicines and discharge. Source...

Scottish Health and Care Experience Survey

National, NHS Board, CHP and GP practice reports will be published. Survey will cover experiences of local NHS services,outcomes from treatments, experiences of care and support services. Source...

Customer details (including learners' records and exam registrations)

British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems