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National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

Customer Meter Data

This dataset comprises of Yorkshire Water Customer Meter data both actual and estimated readings for domestic properties in the Yorkshire Water operational area. The dataset has been anonymised to...

NIW CUSTOMER SERVICE 2 2019 2020

NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

DVA Annual Customer Satisfaction Survey Headline Results

This summary release provides the headline results fom the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

Customer Service Quarterly KPI Underlying Data 2019-20

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data 2018-19

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

DVA Annual Customer Satisfaction Survey Full Report

This publication contains the detailed analysis from the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

Student Finance Customer Accounts System

Student Finance customer accounts operational data. Contains data on all payments of student finance to individuals, institutions and suppliers (suppliers of Disabled Students' Allowance services)....

HSE Resource Management system

The Resource Management system holds the following information: Information on current staff and former employees for the purposes of general, human resources and financial management. These...

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Performance Dashboard Customer registrations for County Parish Holding allocations

This dashboard shows information about how the Customer registrations for County Parish Holding allocations service is currently performing. This is a "beta" service. The dashboard shows number...

Fraud Referral And Intervention Management System

The Fraud Referral and Intervention Management System is a single nationally networked IT system that captures all Fraud and Customer Compliance cases and their outcomes on one system. The system...

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - Average wait time (Minutes)

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...