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Next step customer satisfaction and progression surveys

Satisfaction and progression survey data for customers of Next Step collected one month (satisfaction) and six months (progression) after the adviser session (September 2011 - March 2012). Survey...

Pupils by first language

Maintained primary and secondary schools: number and percentage of pupils by first language Source: Department for Children Schools and Families (DCSF) Publisher: Department for Children Schools...

National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

NIW CUSTOMER SERVICE 2 2019 2020

NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

DVA Annual Customer Satisfaction Survey Headline Results

This summary release provides the headline results fom the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

DVA Annual Customer Satisfaction Survey Full Report

This publication contains the detailed analysis from the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

Land Cover Map 1990 (1km dominant aggregate class, N. Ireland)

This dataset consists of the 1km raster, dominant aggregate class version of the Land Cover Map 1990 (LCM1990) for Northern Ireland. The 1km dominant coverage product is based on the 1km percentage...

Student Finance Customer Accounts System

Student Finance customer accounts operational data. Contains data on all payments of student finance to individuals, institutions and suppliers (suppliers of Disabled Students' Allowance services)....

Land Cover Map 1990 (1km percentage aggregate class, N. Ireland)

This dataset consists of the 1km raster, percentage aggregate class version of the Land Cover Map 1990 (LCM1990) for Northern Ireland. The 1km percentage product provides the percentage cover for...

2021 census first release

On 28 June 2022 ONS released the first results from the 2011 Census of England and Wales comprising for each local authority the estimated population at census day (21 March 2021) and the number of...

Popular First Names (Northern Ireland)

Top 20 most popular boys' and girls' names. Source agency: Northern Ireland Statistics and Research Agency Designation: Official Statistics not designated as National Statistics Language:...

Class sizes by year group

Number of pupils and average class sizes at for each year group (year seven, year 8 etc.) in maintained secondary schools Source: Department for Children Schools and Families (DCSF) Publisher:...

Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

Planning Portal Customer Relationship Management database (Sugar)

Web-based Customer Relationship Management database, used by Planning portal team

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

% of Repairs completed on first visit

% of Repairs completed on first visit

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.