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Customer Service Quarterly KPI Underlying Data Q2 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q1 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q4 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

NI Water AIR21 Outstanding Revenue Breakdown of Customer Services Operating Expenditure 2020 2021

NI Water Annual Information Return 2020 2021 Table 6a Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure

% of Talkabout panel not confident they could find information on support available to help people live independently

% of Talkabout panel not confident they could find information on support available to help people live independently

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

% of Talkabout panel who agree the council and its partners are helping to create jobs in the city

% of Talkabout panel who agree the council and its partners are helping to create jobs in the city

% of Talkabout panel who disagree the council and its partners are helping to create jobs in the city

% of Talkabout panel who disagree the council and its partners are helping to create jobs in the city

% of Talkabout panel who think that the council and partners are doing well helping to reduce carbon footprint

% of Talkabout panel who think that the council and partners are doing well helping to reduce carbon footprint

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS