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% of EIR reviews responded to 'In Time'

% of EIR reviews responded to 'In Time'

% of Housing Ombudsman cases responded to 'In Time'

% of Housing Ombudsman cases responded to 'In Time'

Number of FOI reviews responded to 'In Time'

Number of FOI reviews responded to 'In Time'

Number of EIR reviews responded to 'In Time'

Number of EIR reviews responded to 'In Time'

% of Requests for Information responded to 'In Time'

% of Requests for Information responded to 'In Time'

% of Rights of Individuals responded to 'In Time'

% of Rights of Individuals responded to 'In Time'

% of 4Cs Complaints responded to 'In Time'

% of 4Cs Complaints responded to 'In Time'

Number of ICO cases responded to 'In Time'

Number of ICO cases responded to 'In Time'

Number of Requests for Information responded to 'In Time'

Number of Requests for Information responded to 'In Time'

% of ST1 complaints responded to within 5 days

% of ST1 complaints responded to within 5 days A complaint is 'any expression of dissatisfaction, however made, from a member of the public about the level or nature of a council service, policy...

% of Grade 1 4Cs Complaints responded to 'In Time'

% of Grade 1 4Cs Complaints responded to 'In Time'

Number of Rights of Individuals requests responded to 'In Time'

Number of Rights of Individuals requests responded to 'In Time'

Respond Correspondence

Record of customer contact with Customer Enquiry Unit and other DSA branches excluding Chief Executive's Office.

Respond Database

Archive of details of non-official correspondence.

Respondents in Public Attitudes 2009 Survey rating how frequently they behaved in certain ways which used less energy in the home

Respondents in Public Attitudes 2009 Survey rating how frequently they behaved in certain ways which used less energy in the home

Respond - Independent Case Examiner Complaints Database

Database containing details of clients who have made formal complaints about DWP Agencies and some private sector providers contracted by DWP to deliver services. Information recorded includes:...

Respond - Child Support Agency Complaints Database

Database containing details of clients who have made formal complaints against the Child Support Agency. Information recorded includes: Database containing details of clients who have made formal...

ONS VML Annual Respondents' Database (ARD2)

ABI/1 and ABI/2 linked to give employment and financial information on businesses.

Cycling City and Towns (CCT) Evaluation respondent identifiers.

Sample information on approx. 7000 households which have agreed to be recontacted as part of this research project. Can be linked to Senior Research and Evaluation (SRE) 3B but is stored separately...

UKBA percentage of complaints responded to within service standard

The number of complaints received about UK Border Agency staff and contractors (broken down into serious misconduct, minor misconduct and service complaints) and about the service the agency...