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NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Parking Services - Annual PCNs issued 2007 - 2022

Penalty Charge Notices issued each year by street, by car park.

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

Penalty Charge Notices (PCNs) issued by location

A list of the top 50 locations in Calderdale ranked on Penalty Charge Notices (PCNs) issued.

Sevenoaks District Council - Penalty Charge Notices Issued

Records containing Penalty Charge Notices (PCN / Parking Fines) issued, location, their type, current status, payment received amount.

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland

Europhyt Notifications of Documentary Issues- 2015

This dataset provides an overview of the documentary issues found and notified to Europhyt for 2015. The dataset includes the following fields: Country of origin, Europhyt reason (for notification)...

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - Average wait time (Minutes)

Mid Suffolk District Council/Penalty charge notices issued

Penalty charge notices issued

Forest Heath District Council/Excess charge notices issued

Excess charge notices issued

St Edmundsbury Borough Council/Penalty charge notices issued

Penalty charge notices issued

Suffolk Costal District Council/Excess charge notices issued

Excess charge notices issued

St Edmundsbury Borough Council/Excess charge notices issued

Excess charge notices issued

Forest Heath District Council/Penalty charge notices issued

Penalty charge notices issued

Mid Suffolk District Council/Excess charge notices issued

Excess charge notices issued

Suffolk Costal District Council/Penalty charge notices issued

Penalty charge notices issued

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

Big Issue Invest CSV Social Investment Statistics

Data about investments in social programmes by Big Issue Invest. This data set relates to the Corporate Social Venturing (CSV) programme which is run by Big Issue Invest and the following...

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

STREET LIGHTING - % issues resolved within target time (SLA)

STREET LIGHTING - % issues resolved within target time (SLA)