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Number of Child Complaints received

Number of Child Complaints received

% of Adult Complaints: Upheld in Full

% of Adult Complaints: Upheld in Full

Number of Adult Complaints received

Number of Adult Complaints received

% of Child Complaints responded to 'In Time'

% of Child Complaints responded to 'In Time'

Complaints - received 2016-17

Data with regard to all complaints received by the council in the 2016/17 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They...

Complaints - received 2017-18

Data with regard to all complaints received by the council in the 2017/18 financial year for both London Borough of Barnet and the Barnet Group. A complaint is any expression of dissatisfaction of...

Complaints - received 2014-15

Data with regard to all complaints received by the council in the 2014/15 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They...

Complaints - received 2015-16

Data with regard to all complaints received by the council in the 2015/16 financial year. A complaint is any expression of dissatisfaction of our services. Individuals may consider that: They...

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Complaint Gateway database

Record of complaints received about IPs and referrals to authorising bodies

Social care ownership profiles: management information

Data on the largest owners of children’s social care providers.

Number of Adult Complaints assessed at Green

Number of Adult Complaints assessed at Green

Plymouth City Council compliments and complaints

Data showing the amount of compliments and complaints received by Plymouth City Council's planning (now Strategic Planning and Infrastructure) department

Disclosure and Barring Service response times for complaints, enquiries and disputes

Data relating to DBS responses to complaints, enquiries and disputes measured against performance standards.

Telecoms and pay-TV complaints data

These files present complaints recorded by Ofcom against the largest telecoms and pay-TV providers. Since May 2015 we have released these quarterly datasets in csv format. This information is...

Independent Complaints Assessor cases

Details required for Independent Complaints Assessor cases correspondence including letters from customers and DSA evidence to support the case concerned.

Ofsted inspector inspection activity and performance data.

This dataset provides data related to Ofsted inspectors' inspection activity and inspection performance outcomes (e.g. quality assurance work/complaints). It is collected during the course of our...

Number of Complaints (Grade 1) - Waste Services

Number of Complaints (Grade 1) - Waste Services

Number of Complaints (All Stages) - Waste Services

Number of Complaints (All Stages) - Waste Services

Number of Child Complaints assessed at Grade 1

Number of Child Complaints assessed at Grade 1