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Number of Complaints (Stage 3) - Waste Services

Number of Complaints (Stage 3) - Waste Services

% of ST1 complaints responded to within 5 days

% of ST1 complaints responded to within 5 days A complaint is 'any expression of dissatisfaction, however made, from a member of the public about the level or nature of a council service, policy...

Number of Child Complaints assessed at Grade 1

Number of Child Complaints assessed at Grade 1

% of Grade 1 4Cs Complaints responded to 'In Time'

% of Grade 1 4Cs Complaints responded to 'In Time'

FCA: Firm complaints data 2021 H2 (1 July 2021 and 31 December 2021)

Financial firms provide data to the FCA every six months about the complaints they have received, what these were about and how they dealt with them. The FCA collects and publishes data at both an...

Ofsted inspector inspection activity and performance data.

This dataset provides data related to Ofsted inspectors' inspection activity and inspection performance outcomes (e.g. quality assurance work/complaints). It is collected during the course of our...

Corporate Complaints - Corrective action at Stage 3 2014

Log detailing corrective action required for all complaints at Stage 3 of the process in 2014. Stage 3 is the final stage of escalation for complaints. All such complaints response will are...

UBRS database

Microsoft Access Database for recording formal and informal complaints

Independent Monitoring Board Conduct & Discipline Cases

Complaints about IMB members by IMB Members, Staff, detainees or prisoners

Energy Saving Advice Service

Data collected at call centre on complaints and referals and advice on energy efficiency.

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Casework Database

All current and 12 months historic complaints and; grievances in a log. Records will not exceed 1000.

London Borough of Camden Bullying And Harassment Complaints Feb 2016

The Council's response to a query about bullying and harassment complaints received between April 2009 and February 2016.

Pay and Personnel Casework & Complaint (PACCC) Database

Details of personnel casework

Army Board Casework Secretariat Access DB

Holds data on all past Service Complaints, Petitions and AGAI 67 cases that have been staffed to the Army Board.

Army Board Tracker

Holds data on all past Service Complaints, Petitions and AGAI 67 cases that have been staffed to the Army Board.

Civil Service People Survey 2010 – results for Ofsted

In 2010, Ofsted participated in the Civil Service People Survey. The Civil Service People Survey ran during September and October 2010 and is the largest of its kind in Britain, involving nearly...

National Forest Estate Hundred of St Briavals

The Hundred of St Briavels is the statutory area over which the rights of the free miners as to coal, iron ore and ochre but not stone now extend. Between the 11th century to 13th century, the...

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Percentage of MPs' letters responded to within service standard

The number of letters received by UK Visas & Immigration from Members of Parliament and the number and proportion that were completed within the service standards set by the Cabinet Office....