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Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

Synthesis telephone system

Synthesis is used by the regulator to manage outbound telephone call campaigns. The system will contain names and contact details of individuals and organisations that are part of each outbound...

Trade Control & Expert System – Food of Non-Animal Origin

High-risk food of non-animal origin imported into the United Kingdom via approved designated ports.

Prison National Offender Management Information System (p-NOMIS) and Inmate Information System (IIS)

Operational database used in prisons for the management of offenders. It contains offenders' personal details, age group, type of offence(s), type of custody (including those remanded on bail and...

CasPER (OSPT Case management system)

Casper is a database containing the names addresses and personal  details of clients and all parties in cases where the Official Solicitor and the Public Trustee are appointed. Case details are...

The Concessionary Fuel System (ConFuel 3)

Hosted by the National Concessionary Fuel Office operated by Capita: The Concessionary fuel system (ConFuel3) is used by the National Concessionary Fuel Office staff to provide a means of...

Insurance Claims Management system(ICMS)

Previously operated by Capita now hosted by Iron Mountain: It is used to manage Coal Heath Compensation Claims. It provides historic MI for CLU and its contractors and subcontractor to manage...

National Firearms Licensing Management System

Provides a method for managing the licensing of firearms, shotguns and explosives. It records all individuals, companies and dealers who have applied for, or have been granted, a certificate

Criminal Justice System statistics quarterly

Quarterly national statistics release on the Criminal Justice System at national level, England and Wales. Source agency: Justice Designation: National Statistics Language: English Alternative...

Statistics on Women and the Criminal Justice System

A Ministry of Justice publication under section 95 of the Criminal Justice Act 1991. To avoid discrimination in the Criminal Justice System on grounds of sex, the Secretary of State for the...

Prison and Probation Trust rating System

NOMS produces data-driven assessments of performance for probation trusts using an assessment framework that was agreed with the Ministry of Justice - the Probation Trust Rating System (PTRS). This...

Criminal Justice System Performance Information

Management information on the performance of the criminal justice system in line with Public Service Agreement (PSA) 24 performance indicators for local criminal justice boards in England &...

Ambulance Quality Indicators System Indicators

Information on the quality of care delivered by ambulance services, including the response times of ambulance crews, and the re-contact and call abandonment rates of patients Source agency:...

Animals Scientific Procedures System database

Database for recording details of licenses granted under the Animal (Scientific Procedures) Act 1986

Under Eighteen Support Team System

Under Eighteen Support Team Database containing details of Jobseekers Allowance Hardship claims for 16 & 17 year olds. Information includes Name, National Insurance Number, Address and...

Shared Services E-Mail System

SSC E-Mail System containing contact details of staff.

SirsiDynix Symphony Library Management System

A modularised management system for circulation and cataloging of library resources

Fraud Referral And Intervention Management System

The Fraud Referral and Intervention Management System is a single nationally networked IT system that captures all Fraud and Customer Compliance cases and their outcomes on one system. The system...

RightNow Customer Relationship Management System

Staff contact information: name, payband, unit, building, location and contact details (phone, fax), job title and function; Also Dft enquiry contacts: name and extension number of approximately...

Your Reward Flexible Benefits System

Information held on Your Reward system covers staff names, staff number, location, age, grade, start date, work status, salary, contract hours, tax code and NI, benefits selected and costs. Payroll...