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Office Carbon Emissions

The carbon emitted from offices used by HMRC. Updated: monthly.

Grievances

Number of grievances cleared within agreed timescales. Updated: monthly.

Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Mandatory Training

Number of staff taking up mandatory training. Updated: monthly.

Office Carbon Emissions

The carbon emitted from offices used by HMRC. Updated: monthly.

Data Losses

The number of incidents and customers affected by losses of data. Updated: monthly.

Mandatory Training

Number of staff taking up mandatory training. Updated: monthly.

Post Inventory

The amount of work on hand for defined work items. Updated: monthly.

Grievances

Number of grievances cleared within agreed timescales. Updated: monthly.

Security Audit Schedule

Information Management Security Monthly Audits to include physical, IT and personnel security.

Seizures

The amount of illicit goods (cigarettes, alcohol etc) seized. Updated: monthly.

Revenue Losses

The money owed to HMRC that has been written off. Updated: monthly.

Large & Complex Hit Rate

Internal Departmental Systems on Large & Complex Hit Rates. Updated: monthly.

Diversity

The reporting rate for staff declaring their ethnicity, gender etc. Updated: monthly.

Community Activity

The number of staff days spend on defined community activities. Updated: monthly.

Large Business Strategy (LBS) Core System - Risk management system

Large Business Strategy (LBS) risk management system. Updated: monthly.

Misuse of Data

The number of staff who are disciplined for mis-use of data. Updated: monthly.

Diversity

The reporting rate for staff declaring their ethnicity, gender etc. Updated: monthly.

Staff In post reports

Details of staff in post in the department (includes diversity data). Updated: monthly.

Seizures

The amount of illicit goods (cigarettes, alcohol etc) seized. Updated: monthly.