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- Published by:
- The National Archives
- Last updated:
- 24 September 2020
The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...
- Published by:
- Home Office
- Last updated:
- 19 November 2014
Data includes the number of 101 calls taken by each police force area, plus the response times, abandonment rates and explanation for these.
- Availability:
-
Not released
- Published by:
- Forestry Commission
- Last updated:
- 12 December 2013
Data set of ranked suppliers by lot for Plant Health framework contract 001/2103.
- Published by:
- The National Archives
- Last updated:
- 22 February 2021
The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...
- Availability:
-
Not released
- Published by:
- The Pensions Regulator
- Last updated:
- 12 December 2013
The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...
- Availability:
-
Not released
- Published by:
- Ministry of Defence
- Last updated:
- 12 December 2013
Business Continuity Call Out List
- Availability:
-
Not released
- Published by:
- Forestry Commission
- Last updated:
- 12 December 2013
Summary of contract progress and survey results for contract management of call-off contracts for Plant Health
- Availability:
-
Not released
- Published by:
- Department for Digital, Culture, Media and Sport
- Last updated:
- 12 December 2013
An external contact centre which helps individuals who feel they have been discriminated against or have a human rights issue. Applies the Equality Act to individual circumstances. The information...
- Published by:
- Department for Education
- Last updated:
- 17 February 2014
Education terms (previously called A-Z of terms) was the controlled vocabulary developed and maintained by the Department for Education.
The Education terms vocabulary has been deprecated, and...
- Published by:
- City of York Council
- Last updated:
- 04 February 2016
Calls for Service - Litter
*This indicator is discontinued
- Published by:
- Bristol City Council
- Last updated:
- 21 April 2021
No cold-calling zones within the Bristol boundary.
No cold-calling zones aim to deter uninvited doorstep traders from calling at houses within the zone.
- Published by:
- Norfolk County Council
- Last updated:
- 29 November 2013
A no cold calling zone is a designated area where the resident community declare they no longer wish to accept traders calling at their home without an appointment. The zone is designated via the...
- Published by:
- City of York Council
- Last updated:
- 04 February 2016
Calls for Service - Noise
*This indicator has been discontinued
- Published by:
- City of York Council
- Last updated:
- 20 November 2015
Calls for Service - Cleansing
*This indicator has been discontinued
- Availability:
-
Not released
- Published by:
- Rural Payments Agency
- Last updated:
- 12 December 2013
contains details of customer email requests
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 12 December 2013
Contracts and service orders issued under call off agreements from Buying Solutions Frameworks.
- Availability:
-
Not released
- Published by:
- Department for Business, Energy and Industrial Strategy
- Last updated:
- 10 February 2016
To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...
- Published by:
- Food Standards Agency
- Last updated:
- 14 June 2018
A breakdown of all FSA helpline activity including all phone calls, messages and emails that were received and processed for 2016.
- Availability:
-
Not released
- Published by:
- HM Revenue and Customs
- Last updated:
- 10 February 2016
Information collected by the spoken for helpline taking customers' calls for the CAP09 pilots. Updated: quarterly. Data coverage: 2009/10