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Customer Experience Survey

A survey of HMRC's customers experience. Updated: quarterly.

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Affordable houses customer survey

Data showing customer survey results for those in new affordable homes. Survey is no longer conducted and will not be updated.

Planning NI Customer Satisfaction Survey

Headline and full results of the Planning NI Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official Statistics not designated as National...

Customer Satisfaction Survey Results

  Our Customer Service Centre runs regular surveys to measure overall satisfaction with the service received. Each survey operates for a month and aims to record the views of as...

NISRA Customer Survey-High level results

This release provides high level results from the NISRA Customer Survey. Source agency: Northern Ireland Statistics and Research Agency Designation: Official Statistics not designated as National...

Next step customer satisfaction and progression surveys

Satisfaction and progression survey data for customers of Next Step collected one month (satisfaction) and six months (progression) after the adviser session (September 2011 - March 2012). Survey...

DVA Annual Customer Satisfaction Survey Headline Results

This summary release provides the headline results fom the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

DVA Annual Customer Satisfaction Survey Full Report

This publication contains the detailed analysis from the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

Customers

GBCC - Customers of GBCC

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

Customer Agreements

FCO(S) - Agreements with customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Northern Ireland Statistics and Research...

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

Customer Satisfaction - Council Tax

Customer satisfaction survey results for the Council Tax call centre. Surveys are conducted every quarter and surveying runs for 1 month

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.