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How are we doing? HMRC’s performance

Report on HMRC's performance We look at a range of compliance, operational and customer service measures throughout the year to assess our performance.

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG...

Evaluating changes in bank lending to UK small and medium sized enterprises 2001 to 2012

Survey data on UK small and medium sized enterprise (SME) finance rejection rates.

WFD Cycle 2 DO Rivers Classification

This dataset is a subset of the "WFD Classification Status Cycle 2" product. It contains summary data for the element dissolved oxygen (DO) for river water bodies, as used in the classification for...

FCA: Mortgage lending statistics - September 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - June 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - December 2019

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - March 2020

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - September 2020

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - December 2020

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

Do it Online service requests (Data Unvalidated)

Do it Online service requests (Data Unvalidated) *This indicator has been discontinued.

FCA: Mortgage lending statistics - Q2 2021 - September 2021

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - Q3 2021 - December 2021

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - Q4 2021 - March 2022

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - Q4 2020 - March 2021

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - Q1 2021 - June 2021

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - Q1 2022 - June 2022

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

FCA: Mortgage lending statistics - Q2 2022 - September 2022

The FCA and the Prudential Regulatory Authority (PRA) both have responsibility for the regulation of mortgage lenders and administrators. They jointly publish the mortgage lending statistics every...

London Business Survey 2014 - London as a place to do business

The [2014 London Business Survey](/london-business-survey-2014/) (LBS) is an innovative survey designed by the Office for National Statistics, on behalf of the London Enterprise Panel and the GLA....