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Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...

Customer Account Management (CAM Lite)

The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Planning Portal Customer Relationship Management database (Sugar)

Web-based Customer Relationship Management database, used by Planning portal team

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Customs and Excise Management Act Section 164 (CEMA)

Details of people searches made under Customs and Excise Management Act Section 164 (CEMA). Updated: quarterly.

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

Investors in People Customer Relationship Management database

This dataset, which is updated daily, covers organisations at all stages of their Investors in People Journey (Lead, Working with, Accredited). It provides details of customers since Investors in...

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Customers

GBCC - Customers of GBCC

Customer database – HSE Books

The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information: There are 19,228 customer records (256 Active and 18,972 closed)...

Unacceptable Customer Behaviour records

The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....

Customer Agreements

FCO(S) - Agreements with customers

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

RightNow Customer Relationship Management System

Staff contact information: name, payband, unit, building, location and contact details (phone, fax), job title and function; Also Dft enquiry contacts: name and extension number of approximately...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...