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YCC % Calls Answered - TOTAL

YCC % Calls Answered - TOTAL *This indicator has been discontinued

YCC & Benefits % Calls Answered - TOTAL

YCC & Benefits % Calls Answered - TOTAL

YCC Average Speed of answer - Operators

YCC Average Speed of answer - Operators

Benefits % calls answered in 20 seconds - TOTAL

Benefits % calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL

YCC % Calls answered in 20 seconds - TOTAL *This indicator has been discontinued

% of external calls answered within 20 seconds - CYC

% of external calls answered within 20 seconds - CYC. This quarterly figure shows the council's speed of reaction by calculating the percentage of number of calls answered within 20 seconds out...

YCC & Benefits % Calls answered in 20 seconds - TOTAL

YCC & Benefits % Calls answered in 20 seconds - TOTAL

Number of external calls answered within 20 seconds - CYC

Number of external calls answered within 20 seconds - CYC *This indicator has been discontinued.

Forest Regulation Task Force questionnaire Question 4 responses on priorities for change

Answers by organisations to Question 4 of the questionnaire on stakeholders' priorities for change

The National Archives - responses to FOI requests

Quarterly breakdown of FOI responses answered within the statutory timeframe in 2010-11 and 2011-12

Correspondence Case Record – Treat Official

Correspondence received from members of the public which will be answered by locally by the relevant FSA business area.

A comprehensive suite of earthquake catalogues for the 2016-2017 Central Italy seismic sequence

A set of six large catalogues documenting the seismic sequence that occurred in central Italy between 2016 and 2017, characterized by a cascade of four MW5.5–6.5 events. The earthquake catalogues...

OS Places API

Find UK addresses instantly online and be confident you're getting the most up-to-date information with our address API.  Perform accurate geocoding and reverse geocoding with our secure,...

National Archives - Calls to the Contact Centre

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

PQ database

Database storing infomration on PQs answered by DECC

Epidemiological Protocols for Comprehensive Assessment of Early Swine Influenza Cases. FF100 - First Few Hundred.

Epidemiological Protocols for Comprehensive Assessment of Early Swine Influenza Cases. FF100 - First Few Hundred.

National Archives - Calls to the Contact Centre 2019-20

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

Quad Service Manpower data

This is a front end to a flat file system containing historical Army, Navy and RAF manpower data from there systems prior to migration to JPA. The system also contains Civilian manpower data from...

Service Manpower Data

This is a front end to a database containing all service personnel recorded on JPA. The system contains snapshots of data from April 2006 to the present. It is used for producing statistics on the...

Publication dates for statistics

An independent, comprehensive and accurate picture of the rail industry in Great Britain. Source agency: Office of Rail and Road Designation: National Statistics Language:...