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Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Customers

GBCC - Customers of GBCC

Strike Action

The numbers of Civil Servants on strike by department on days where Cross-Civil Service industrial action is taken

Corporate Complaints - Corrective action at Stage 3 2014

Log detailing corrective action required for all complaints at Stage 3 of the process in 2014. Stage 3 is the final stage of escalation for complaints. All such complaints response will are...

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Customer Agreements

FCO(S) - Agreements with customers

Improvement Action Plans

Improvement Action Plans (Notice to Improve) follow on from notice to improve, sets out expectations and timescales.

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

Area Action Plans

An Area Action Plan (AAP) is a Development Plan Document (DPD) that provides specific planning policy and guidance for an area where significant regeneration or investment needs to be managed.

neighbourhood_action_panel

Neighbourhood Action Panels (NAPs) captured as regions using Ordnance Survey BoundaryLine (Ward and Parish boundaries). NAPs are multi-agency problem solving groups, who bring together...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...