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- Published by:
- Department for Work and Pensions
- Last updated:
- 12 February 2020
The Unacceptable Customer Behaviour database replaced the Accidents and Assaults Database (in summer 2011) as the reporting system for staff to report incidents of unacceptable customer behaviour....
- Published by:
- Student Loans Company Limited
- Last updated:
- 12 December 2013
Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...
- Published by:
- Rural Payments Agency
- Last updated:
- 12 December 2013
CRM (Customer Records Management) system used to record complaints to the Agency
- Published by:
- British Council
- Last updated:
- 10 February 2016
British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems
- Published by:
- Great Britain-China Centre
- Last updated:
- 10 February 2016
GBCC - Customers of GBCC
- Published by:
- HM Revenue and Customs
- Last updated:
- 21 August 2014
Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...
- Published by:
- The National Archives
- Last updated:
- 02 December 2015
Details of onsite satisfaction levels recorded for the National Archives public services, along with results of customer telephone survey
- Published by:
- Health and Safety Executive
- Last updated:
- 12 December 2013
The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information:
There are 19,228 customer records (256 Active and 18,972 closed)...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
The Customer Account Management (CAMLite) Database is used to maintain records of customer contact, including change of address and change of payment method details. The database includes...
- Published by:
- Department for Work and Pensions
- Last updated:
- 10 February 2016
The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...
- Published by:
- The Pensions Regulator
- Last updated:
- 12 December 2013
Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...
- Published by:
- FCDO Services
- Last updated:
- 10 February 2016
FCO(S) - Agreements with customers
- Published by:
- Colchester Borough Council
- Last updated:
- 08 August 2020
Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...
- Published by:
- Calderdale Metropolitan Borough Council
- Last updated:
- 08 January 2026
Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.
- Published by:
- Durham County Council
- Last updated:
- 07 October 2024
Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.
- Published by:
- The National Archives
- Last updated:
- 08 February 2014
Details of customer satisfaction recorded for National Archives Legislation.gov.uk
- Published by:
- Department of Finance and Personnel
- Last updated:
- 18 April 2014
Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website.
Source agency: Finance and Personnel (Northern...
- Published by:
- Intellectual Property Office
- Last updated:
- 12 December 2013
Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...
- Published by:
- Department for Work and Pensions
- Last updated:
- 12 December 2013
Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result.
Location: GB wide data
Time Period: 14...