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Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...

Enabling a Natural Capital Approach

These datasets form part of Defra’s Enabling a Natural Capital Approach (ENCA) resource. The Services and Assets Databooks together collate around 400 UK data sources, tools and studies for 8...

Healthcheck, Enabling, Aftercare and Leverage (HEAL)

HEAL is a system designed to support the working and reporting of tax credit and Child Benefit Healthcheck, Enabling, Aftercare & Leverage (HEAL) and Partnership Approaches type cases. Updated:...

DBS e-bulk enabled Registered Bodies

Data shows a list of e-Bulk enabled Registered Bodies (RB), the number of checks each e-RB has submitted, via both paper and e-Bulk, over the last 12 months. The final column details which...

Customers

GBCC - Customers of GBCC

Customer Agreements

FCO(S) - Agreements with customers

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with IPO. For example contacting customers regarding - acceptance or...

Customer Disputes Overpayment Decision

Customer level data - identifying where the customer has appealed against the overpayment decision and stopped recovery action pending the appeal result. Location: GB wide data Time Period: 14...

Council Tax Customer Satisfaction

Council Tax Customer Satisfaction survey 2018/19 - customer calls conducted quarterly

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Northern Ireland Statistics and Research...

Customer contact information dataset

Data held within the Customer relationship management database containing data on customers and partners.

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Customer Contacts Database

Contains customer contact details, vessel details and emails. Data collection ceased.

Customer contact information dataset

Customer contact data helps support the provision of the corporate data as well as assisting customers with their dealings with Companies House. For example contacting customers regarding -...

Customer Complaints database

CRM (Customer Records Management) system used to record complaints to the Agency

Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.