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Correspondence Recording System (CRS)

Correspondence Recording System - Summary details of who has contacted the Agency (name, address, organisation) and brief overview of issues.

Call Recording System

Audio recording of customer calls made to the contact centre related to DSA services.

Voice Recording System

Emergency call recorder - details time of call, identity of caller and position of caller

Customer Contact Records system

Student Loans Company Limited's Customer Contact operational data. Contains data on contacts made by customers.

Case management system for recording FOI requests

Access Database recording details of FOI requests, including name and contact details of requestor.

Blueprint system

British Council - Records management system for records relating to British Council branches and subsidiaries, such as copies of Powers of Attorney documents and subsidiary Board minutes

National Insurance Recording System (NIRS2 - now part of NPS) - 1% sample

Extract from HMRC National Insurance Recording System (NIRS). 1% sample of P14 data plus 100% employer / P35 data. Produced in conjunction with DWP. Updated: annually. Data coverage: 2004-05 -...

Information Management Physical Records System (IMPReS)

Hosted by Iron Mountain: ICMS manages the physical records (circa 3.7 million) held by Iron Mountain on behalf of DECC. Purpose: Utilised to locate, retrieve and track all DECC's physical assets,...

Correspondence Tracking System

System for recording correspondence

Fitness Information System Software

Actually three different systems, one for each Service.  The systems record Fitness levels of all Service Personnel. This is a DASA hosted system used by the three Services.

Vehicle Testing System (VTS)

Vehicle Testing Operational IS System (incorporates Technical Records )

Central Payment System Reports

Customer level details of payment rejection reports generated by the departments main system payment system, Central Payment System. Location: GB and Northern Ireland Time Period: Records held for...

Seawater temperature records for the UK Shelf - 11 - Cefas Lowestoft Sample Data Management System

This dataset has been extracted as part of an exercise to assemble "all" Cefas Temperature Data and publish it in a Data paper. It is one of 17 Cefas data sources assembled. The Lowestoft Sample...

Seawater temperature records for the UK Shelf - 11 - Cefas Lowestoft Sample Data Management System

This dataset has been extracted as part of an exercise to assemble "all" Cefas Temperature Data and publish it in a Data paper. It is one of 17 Cefas data sources assembled. The Lowestoft Sample...

Resource Management System

Resource Management (RM) was the system used throughout DWP from 2006 to carry out all its transactional human resources, payroll, finance and procurement functions. RM held data on over 100,000...

Customer Information System

The Customer Information System contains a record for all individuals who have registered and been issued with a National Insurance number. Under the Social Security Act 1948, all individuals that...

Procedural Document Management System

The Procedural Document Management System is a database containing records of the majority of science Standard Operating Procedures in use within Animal Health and Veterinary Laboratories Agency...

Call Quality System

The Call Quality System contains details of all phone calls that are made to and from the regulator's customer support teams. This information will include personal data about the call (e.g. phone...

SIPs (Staff In Post system)

The Staff In Post system enables up-to-date and accurate recording of staff employment details.

Customer Relationship Management System

Customer Relationship Management System contains details of individuals and organisations that have made contact with the regulator since 2006. This will include personal details and will include...