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Customer Service Quarterly KPI Underlying Data Q3 2015-16

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

NI Water AIR21 Outstanding Revenue Breakdown of Customer Services Operating Expenditure 2020 2021

NI Water Annual Information Return 2020 2021 Table 6a Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure

FCA: Consumer investments data review 2020

A summary of the FCA's work to tackle consumer harm in the investment market, between 1 January and 31 October 2020. Most of the consumer investment market meets the goals of retail investors. But...

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

HM Revenue & Customs Permanent Secretaries' Meetings With External Organisations

For data after December 2023, go to https://www.data.gov.uk/dataset/853db0b2-4767-486b-86a1-a872034fcefe/hmrc-senior-officials-meetings-data Information on meetings between HMRC's Permanent...

Review of quantitative data requirements of Local Government and Public Bodies

Statistics on the number of requests for quantitative information that Scottish Government put to local government and other public bodies in 2005/06 and 2008/09. Source agency: Scottish...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Review of hedonic quality adjustment in UK consumer price statistics and internationally

Hedonic quality adjustment was first introduced in the Consumer Prices Index (CPI) in 2003 for PCs. Since then the use of hedonics has expanded in UK consumer price statistics to include a further...

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

% of Reviews that result in reduced level of formal care & support - (Rolling 12 Months)

% of Reviews that result in reduced level of formal care & support - (Rolling 12 Months)

FCA: Consumer investments data review April - September 2021

The FCA summarises its work to tackle consumer harm in the investment market between 1 April 2021 and 30 September 2021. The FCA's third consumer investments data review shows how it is being more...

Rapid Evidence Review - Inequalities in relation to COVID-19 and their effects on London

The Greater London Authority (GLA) commissioned the University of Manchester to conduct a rapid evidence review to document and understand the impact of COVID-19 (in terms of both health and the...

London Brownfield Sites Review

Important Note The Brownfield data was handed over from LDA to the Homes and Communities Agency so that HCA could maintain it as part of the National Land Use Database (NLUD). The HCA’s online...

NI 067 - Percentage of child protection cases which were reviewed within required timescales

Child protection cases which were reviewed within agreed required timescales Source: Childrens Social Care Geographies: County/Unitary Authority, Government Office Region (GOR), National Geographic...

% of children who received a 12 month review by the time they turned 12 months

% of children who received a 12 month review by the time they turned 12 months