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HSBC Report

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Automatic return of unapplied credit

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Advice of wrong account for credits

Customer level data containing details of amendments required to customers' bank details Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data:...

Dual Running Main Spreadsheet

Customer level details of customer refund information for Central Payment System and Local Payment System Location: GB wide data Time Period: Majority of data held for 14 months Update Frequency:...

Respond Correspondence

Record of customer contact with Customer Enquiry Unit and other DSA branches excluding Chief Executive's Office.

Deletions Database

Customer level data - this is a list of cases (customer names and National Insurance Numbers) that have been deleted due to exceptions with in the Debt Manager process. Location: GB wide data Time...

Subject Access Requests

Database containing details of Subject Access Requests for personal information made by pension age customers and disability claims customers.

National Archives - Calls to the Contact Centre 2019-20

The Contact Centre is the First Point of Contact (FPoC) for all general enquiries, for the public and members of staff by telephone. It provides information on records and services alike, and...

Central Payment System Reports

Customer level details of payment rejection reports generated by the departments main system payment system, Central Payment System. Location: GB and Northern Ireland Time Period: Records held for...

HMRC Powers, Deterrents and Safeguards report

Forum to Oversee the Implementation of new HMRC Powers, Deterrents and Safeguards: annual reports The Review of HM Revenue & Customs (HMRC) Powers, Deterrents and Safeguards ran from 2005 to...

Six Month Offer

The Six Month Offer (6MO) was a recruitment subsidy for job seekers that ended in March 2011. The data consists of qualitative research with customers, providers/brokers and employers; three waves...

Expert Domain Database

Customer level details of cases received from Creditors/Local Offices Location: GB wide data Time Period: Under review Update frequency: Updated Daily Financial Information: Included Data: Customer...

Secondary Substation Feeding Areas

A shapefile containing the postcode areas supplied by secondary substations.The dataset is generalised using our GIS customer connectivity model.Each Secondary Substation's connected LV Network is...

Income transaction data

The activities of HSE include chargeable services. HSE charges fees and charges for services provided on a full-cost basis to external customers. Within its financial system, HSE holds...

Payment Recalls

Customer level data containing details of payment recalls Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer personal details,...

Pension Credit

Pension Credit Database containing details of customers claiming Pension Credit which is an income related benefit for customers of pensionable age. This information includes Name, National...

Online payments

This dataset shows the actual number and value of payments received by Leeds City Council through online means and telephone calls. Heading meanings ---------------- * Internet:...

Failed payment recalls

Customer level data containing details of payment recalls that have failed Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Land Information Service (Online) 2019-2020

This dataset shows the volumes of Land Information Service i.e. copy maps, copy documents etc requested by customers via LandWeb, the Land Registry's online, customer-facing application in the...

Land Information Service (Online) 2020-2021

This dataset shows the volumes of Land Information Service i.e. copy maps, copy documents etc requested by customers via LandWeb, the Land Registry's online, customer-facing application in the...