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Information Requests Received by Land & Property Services in 2020/2021

Statistics on information requests received by LPS

Information Requests Received by Land & Property Services in 2019/2020

Statistics on information requests received by LPS

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Information Requests Received by Land & Property Services in 2021/2022

Information Requests Received by Land & Property Services in 2021/2022

Information Requests Received by Land & Property Services in 2022/2023

Information Requests Received by Land & Property Services in 2022/2023

Information Requests Received by Land & Property Services in 2023/2024

Information Requests Received by Land & Property Services in 2023/2024

DP (Data Protection Act) / SAR (Subject Access Request) - Total Received

DP (Data Protection Act) / SAR (Subject Access Request) - Total Received

DP (Data Protection Act) / SAR (Subject Access Request) - In time

DP (Data Protection Act) / SAR (Subject Access Request) - In time

DP (Data Protection Act) / SAR (Subject Access Request) - % In time

DP (Data Protection Act) / SAR (Subject Access Request) - % In time

Number of Rights of Individuals requests responded to 'In Time'

Number of Rights of Individuals requests responded to 'In Time'

Information Requests Received by Land & Property Services in 2024/2025

Information Requests Received by Land & Property Services in 2024/2025

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

Information Requests received by Land & Property Services in 2016/2017

Number of Freedom of Information, Environmental Regulations & Data Protection Requests for Information 2016/2017

Information Requests Received by Land & Property Services in 2017/2018

Number of Freedom of Information, Environmental Regulations & Data Protection Requests for Information 2017/2018

Information Requests Received by Land & Property Services in 2018/2019

Number of Freedom of Information, Environmental Regulations & Data Protection Requests for Information 2018/2019

DP (Data Protection Act) / SAR (Subject Access Request) - % In time - (YTD)

DP (Data Protection Act) / SAR (Subject Access Request) - % In time - (YTD). The Freedom of Information Act 2000 (FOI) was intended to promote a culture of openness and accountability by giving...

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HMRC’s and Revenue and Customs Digital Technology Services Limited (RCDTS) spending with suppliers covering transactions over £25,000. RCDTS was...