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Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

NI 180 - The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year.

ONS Mid-Year Population Estimates - Custom Age Tables

Excel Age-Range creator for Office for National Statistics (ONS) Mid year population estimates (MYE) covering each year between 1999 and 2016 These files take into account the revised...

Northern Ireland Water Drinking Water Quality Public Registers, Individual Customer Tap & Authorised Supply Point Results, & Drinking Water Quality Annual Reports

Summary Public Register results by Water Supply Zone, anonymised individual results for Customer Tap samples collected within Water Supply Zones and Authorised Supply Points, and Drinking Water...

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

Customer Service help desk statistics

Service desk performance statistics against operational KPIs

VOA Council Tax - customer details

Reports from Local Authorities (or taxpayer themselves where we have contact). Updated: regularly

National Archives Customer online satisfaction

Data recorded regarding online satisfaction levels for the National Archives website

Destinations Survey 2011

The Destinations Survey 2011 is a one off survey of 9,000 customers who have left either Jobseekers Allowance, Income Support or Employment and Support Allowance. The survey includes information on...

RightNow Customer Relationship Management System

Staff contact information: name, payband, unit, building, location and contact details (phone, fax), job title and function; Also Dft enquiry contacts: name and extension number of approximately...

GLA Population Projections - Custom Age Tables

This Excel based tool enables users to query the raw single year of age data so that any age range can easily be calculated without having to carry out often complex, and time consuming formulas...

NI 180 The number of changes of circumstances which affect customers HB/CTB benefit entitlement within the year.

The number of changes to customers HB/CTB benefit entitlement that are processed by the local authority in a year. Source: Department for Work and Pensions (DWP) Publisher: DCLG Floor Targets...

% of customers arriving at York Station by sustainable modes of transport (cycling, walking, taxi or bus - excluding cars, Lift, Motorcycle, Train) (LI 4a)

% of customers arriving at York Station by sustainable modes of transport (cycling, walking, taxi or bus - excluding cars, Lift, Motorcycle, Train) (LI 4a) *Please note that data for the previous...

Universal Credit Household Survey

A quantitative survey for 5529 customers concerning their attitudes to work and benefits.

Daily Customer Meter Data - local area study

A dataset showing daily water consumption readings in cubic metres (m3) from internal and/or external meters in a discrete study in two distribution management areas (DMAs) in Yorkshire between...

HM Revenue & Customs Board Members' Business Expenses

Information on business expenses incurred by HMRC's Board members. HMRC publishes information about business expenses incurred by HMRC Board Members, on a quarterly basis.

HM Revenue & Customs Board Members' Hospitality Received

This is a collection and collation page for an element of HMRC's Senior Officials Transparency publications published on GOV.UK. The data up to and including the period 1 January to 31 March 2015...

Website visitor survey - 2013

external Survey on customer satisfaction regarding EA website Attribution statement: © Environment Agency copyright and/or database right 2016. All rights reserved.