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Customer Service Quarterly KPI Underlying Data Q3 2016-17

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data Q2 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

NI Water AIR21 Outstanding Revenue Breakdown of Customer Services Operating Expenditure 2020 2021

NI Water Annual Information Return 2020 2021 Table 6a Bad Debt Outstanding Revenue and Breakdown of Customer Services Operating Expenditure

AddressBase Core

In this ever-changing environment you need to have confidence that you're using the latest and most up-to-date addressing data. AddressBase Core is released weekly, keeping you more up to date with...

Area Based Grant Allocations

Details of projects receiving area based grants.

Area Based Grants

Area Based Grant is a general grant allocated directly to local authorities as additional revenue funding to areas. It is allocated according to specific policy criteria rather than general...

Fusion protein based biopesticides

Fusion protein based biopesticides for sustainable crop production.

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Department for Environment, Food and Rural Affairs (Defra) Customer Contact Unit (CCU) correspondence tracking system

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Number of customers in long-term residential and nursing care at the period end - (Snapshot)

Base Year Freight Matrices

Modelled road freight vehicle movements for a base year of 2006, produced by the Base Year Freight Matrices (BYFM) study. Data consists of numbers of vehicles per average day between a set of...

2016-based household projections

The 2016-based household projections are the most recent set of GLA projections. These projections will form part of the evidence based for the Mayor's new London Plan. These projections are...

NI Water Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

NI Water Annual Information Return - Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland 2019 2020

Interim 2015-based household projections

IMPORTANT NOTE: These projections have been superceded, please see  https://data.london.gov.uk/demography/  for the latest GLA projections.   Household projections incorporating the...

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

NI Water's Annual Information Return submission to NIAUR regarding outstanding revenue and customer services operating expenditure

Regional Based Analysis

These are podcasts from the Office for National Statistics - short presentations animated as Youtube videos. The first podcast explores the differences between rural and urban England. It is a...

Customer/Contractor Data

Providing supplier data and validation of that data to other parts of the DFMS

Customer Information System

Details of war pension information drawn from casework

HR Customer Queries

HR

Customer relationship management

Personal information captured within the CRM system, relating to people contacting the Public Enquiries Team.

Interim 2015-based population projections

IMPORTANT NOTE: The 2016-based TREND projections are now available. For housing-led projections the Interim 2015-based projections remain the most current. The housing-led projections will be...