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Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Sea Mammal Research Unit (SMRU) UK aerial surveys of harbour seals (Phoca vitulina) and grey seals (Halichoerus grypus) during the summer harbour seal moult 2016-2019

The Sea Mammal Research Unit (SMRU) conducts an ongoing programme of aerial surveys along the English and Scottish coastlines during the harbour seal (Phoca vitulina) summer moult. These surveys...

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Fault seal analysis of a natural CO2 reservoir - extended abstract for 'The Fourth International Conference on Fault and Top Seals', Almeria, Spain

The data consists of an extended abstract submitted to 'The Fourth International Conference on Fault and Top Seals', Almeria, Spain, 20-24th September 2015. The abstract describes work carried-out...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Goldmine' Customer Relations database

Contact details of customers

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Fault seal analysis of a natural CO2 reservoir - poster presented at 'The Fourth International Conference on Fault and Top Seals', Almeria, Spain

The data consists of a poster presented at 'The Fourth International Conference on Fault and Top Seals', Almeria, Spain, 20-24th September 2015. The poster describes work carried-out on behalf of...

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Obesogens in Scottish grey seals 2015-2018

The impacts of Persistent Organic Pollutants (POPs) are assessed in fat tissue (blubber) using live explant samples from young grey seals (Halichoerus grypus) on the east coast of Scotland. The...

Customer Data Management System

Customer names, addresses, services delivered, interactions etc.

Customer Details Government Mail

Customer details including collection/delivery addresses /contractual info

National Archives - Customer complaints

Feedback from customers using the services of the National Archives

Customer Satisfaction - All

  Our Contact & Support centre regularly surveys customers to measure satisfaction with the telephone service received. Each survey period runs for 1 month and aims to record the...

Customer database – HSE Books

The HSE Books Customer Database, held by HSE’s appointed storage and Distribution services provider holds the following information: There are 19,228 customer records (256 Active and 18,972 closed)...