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Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Moth trends for Britain and Ireland from the Rothamsted Insect Survey light-trap network (1968 to 2016)

The dataset contains abundance trends for 432 species of moths (mostly macro-moths) estimated using the data collected by Rothamsted Insect Survey (RIS) from their light-trap network between the...

Mechanical properties of saw-cut Westerly Granite during injection from a borehole in a laboratory sample (NERC grant NE/K009656/1)

This dataset is used and fully described/interpreted in the paper: Passelegue, F. X., N. Brantut, T. M. Mitchell, Fault reactivation by fluid injection: Controls from stress state and injection...

North East coast squid fishery 2006/07 - Fisheries Science Partnership

FSP 2006/07 Programme 20, a trawl and jigging survey of squid off the North East coast of England. The survey, on board the chartered vessel FV Nimrod, was planned to take place during the fourth...

Emergency Hospital Admissions for Falls (Age 65 and over)

Falls are a major cause of Emergency Hospital Admissions for Older People, and lead to many moving from home into residential care. The highest risk of falls is in people aged 65 and over. Falls...

1975-1981 T.G. Skinner Solway Firth Occurrence of some prominent zooplankton

Five surveys carried out by T.G. Skinner in the Solway Firth Areas. Surveys were carried out with plankton nets and a count of the species captured were carried out. This survey is the second...

1975-1981 T.G. Skinner Solway Firth Occurrence of some prominent zooplankton

Five surveys carried out by T.G. Skinner in the Solway Firth Areas. Surveys were carried out with plankton nets and a count of the species captured were carried out. This survey is the second...

FGS Target Area - Woodlands for Riparian Benefits

This dataset identifies the target areas where a higher Forestry Grant Scheme payment rate is available for creation of new riparian woodlands. The Woodlands for Riparian Benefits target area...

Indicators on breastfeeding, smoking and obesity

Local NHS data on: Breastfeeding initiation rates and 6-8 weeks breastfeeding rates; Smoking at time of delivery; GP-recorded smoking status among adults; GP-recorded adult obesity status. Source...

Infant mortality by ethnic group

These tables include data on live births, infant deaths, and infant mortality rates by ethnic group as well as on infant deaths, and infant mortality rates by cause of death and ethnic...

Performance Appraisal Marks

Annual employee performance ratings

London Labour Market, Skills and Employment Indicators

The Labour Market Indicators spreadsheet for boroughs and regions will no longer be updated from March 2015. The final version from March 2015 will still be available to download at the bottom of...

Data on glass chips from IDDP-1 (Iceland) drilling project

These are so-called relaxation datasets for the rate of structural relaxation of glass exposed to high temperatures. The glass is in the form of chips collected during the IDDP-1 drilling project...

London's Economy Today

The most up-to-date information on London's economy, published by email every month. Each issue includes an overview of current economic conditions, the latest indicators and a supplement on a...

Beryllium-10 (10Be) AMS data for different chemical procedures and metal matrices measured at SUERC AMS Laboratory between 2020 and 2023.

Normalised accelerator mass spectrometry data from beryllium targets prepared using different chemical processes and metal matrices. Filenames include the date the AMS experiments were started....

Daily automated weather station (AWS) data from Climoor field site in Clocaenog Forest 2015-2016

This dataset combines daily automated weather station (AWS) from the Climoor field site in Clocaenog forest, North East Wales The data are on relative humidity (percent), air temperature (degrees...

Utilisation Reports

FCO(S) - Staff utilisation rates

Internal Quality checks database

Details of processing accuracy rates

Customer Services Performance

The attached report provides information regarding Customer Service Performance. The first tab provides information on the Key Performance Indicators and other Performance Indicators The...

The Wealth Gap In London

This GLA Intelligence Update takes a brief look at evidence around the wealth gap in London and examines how this has changed in recent years. Key Findings There is a significant gap between the...