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Comparing customer service quality

Comparing the quality of customer service. Based on Ofcom's annual research into customer satisfaction. Includes Reasons to Complain data and Complaints Handling data.

Gifts and hospitality in Serious Fraud Office

Gifts and hospitality register for the Serious Fraud Office covering the period 2009-2013 as part of the Government's commitment to transparency in expenditure

Special Advisers' gifts and hospitality in Wales Office

Lists the Special Advisers gifts received and hospitality received in the Wales Office.

Ministerial Gifts received in Cabinet Office 2009-10

All ministerial gifts received over the value of £140 recieved between 2009-2010

DfC Senior Civil Servants Gifts and Hospitality Register

The data held is that of gifts and hospitality offered to Senior Civil Servants and independent Board and Audit & Risk Assurance Committee Members within the Department for Communities. The...

Special Advisers' gifts and hospitality in Home Office

Lists the Special Advisers gifts (both received and given) and hospitality received in Home Office

Customer Relationship Management (CRM)

Lotus notes application holds customer info for HGV & PSV operators who already are/have expressed interest in Designated Premises or Authorised Testing Facilities. Allows tracking of...

Customer Access Points

List of customer access points, both face to face and electronic kiosks in Warwickshire includes location specified by latitude and longitude.

Overall Customer Centre Satisfaction (%) - CYC

Overall Customer Centre Satisfaction (%) - CYC. Customers are offered the chance to leave feedback after they contact the council's Customer Centre over the phone or after...

Ministerial gifts, hospitality, travel and meetings, October to December 2016

The Department for Exiting the European Union publishes details of ministers’ meetings with external organisations, gifts (given and received), hospitality and overseas travel on a quarterly...

HM Revenue & Customs Receipts

Provides monthly and annual historical records on all HMRC Tax & NIC receipts, and Tax Credit payments. Previously listed under 'Revenue-based Taxes and Benefits: Tax receipts and...

Payments Rejected by Customers' Banks

Customer level data containing details of payments rejected by customers' banks Location: GB wide data Time Period: 14 months Update Frequency: Daily Financial Information: Included Data: Customer...

Special advisers' gifts, hospitality and meetings, October to December 2016

The Department for Exiting the European Union publishes quarterly details of special advisers’ meetings with senior media figures and any gifts or hospitality they received on a quarterly...

HMRC Customer Experience Scores

Data on HMRC's Customer Experience Scores, measuring the customer experience that the tax system is simple and even-handed. See the "full description" link below to go to the page on the HMRC...

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Waste and Recycling Customer Satisfaction

Waste and Recycling Customer Satisfaction survey 2018/19 customer calls conducted quarterly

Goldmine' Customer Relations database

Contact details of customers

Department for Transport ministerial and special adviser gifts

Information about ministerial and special adviser gifts. This information and data is published quarterly. Where returns are blank this signifies a nil return.

Keypoint Customer Surveys Application

Veterans Welffare Service customer surveys

Northern Ireland Office (NIO): Ministerial Gifts, Hospitality, Travel and Meetings

Data on gifts that ministers gave and received, their external meetings and any overseas travel. Northern Ireland Office (NIO) publishes details of ministers’ meetings with external organisations,...