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National Archives Customer Feedback and Complaints

Provided information about customer feedback and complaints for the National Archives from April 2013.

NIW CUSTOMER SERVICE 2 2019 2020

NI Water Annual Information Return 2019 2020 Table 5 Key Outputs Customer Service 2 (total)

NIW CUSTOMER SERVICE 1 2019 2020

NI Water Annual Information Return 2019 2020 Table 4 Key Outputs Customer Service 1 (total)

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

VOA Non domestic rating - customer details

Customer details from non domestic rating dataets. Updated: annually but varies according to local arrangements

DVA Annual Customer Satisfaction Survey Headline Results

This summary release provides the headline results fom the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

DVA Annual Customer Satisfaction Survey Full Report

This publication contains the detailed analysis from the Driver and Vehicle Agency Annual Customer Satisfaction Survey. Source agency: Environment (Northern Ireland) Designation: Official...

Customer Meter Data

This dataset comprises of Yorkshire Water Customer Meter data both actual and estimated readings for domestic properties in the Yorkshire Water operational area. The dataset has been anonymised to...

% of pupils achieving 9-4 or above in English & Maths at Key Stage 4 (C or above before 2016/17)

% of pupils achieving 9-4 or above in English & Maths at Key Stage 4 (C or above before 2016/17)

Student Finance Customer Accounts System

Student Finance customer accounts operational data. Contains data on all payments of student finance to individuals, institutions and suppliers (suppliers of Disabled Students' Allowance services)....

NI 076 - Reduction in number of schools where fewer than 65% of pupils achieve level 4 or above in both English and Maths at KS2

Number of pupils in a school achieving level 4+ in both English and Maths at KS2 against the number of pupils in a school eligible for KS2 assessment in both English and Maths, expressed as a...

% of pupils achieving 5+ A*-Cs GCSE inc. English & Maths at Key Stage 4 (new First Entry definition) - (Snapshot)

% of pupils achieving 5+ A*-Cs GCSE inc. English & Maths at Key Stage 4 (new First Entry definition) - (Snapshot) *This indicator has been discontinued due to national changes in GCSEs in 2016.

% of pupils achieving 5+ A*-Cs GCSE inc. English & Maths at Key Stage 4 (old Best Entry definition) - (Snapshot)

% of pupils achieving 5+ A*-Cs GCSE inc. English & Maths at Key Stage 4 (old Best Entry definition) - (Snapshot) *This indicator was discontinued in 2014 due to the national changes in GCSEs.

Planning Portal Customer Relationship Management database (Sugar)

Web-based Customer Relationship Management database, used by Planning portal team

National Archives - Legislation.gov.uk customer satisfaction

Details of customer satisfaction recorded for National Archives Legislation.gov.uk

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Customer Services contact enquiries

**DUE TO TECHNICAL PROBLEMS THIS DATA IS CURRENTLY UNAVAILABLE** Information showing customer contact to our Contact Centre and One Stop Centres by month. Dataset Guidance ---------------- * ...

Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

NI 104 - The Special Educational Needs (SEN)/non-SEN gap achieving Key Stage 2 English and Maths threshold

The percentage point gap between pupils who are identified as having special educational needs who achieve the expected national curriculum level 4 or above in both English and Maths at Key Stage...

NI 100 - Children in care reaching level 4 in Maths at Key Stage 2.

Number of looked after children who were in care for at least one year who were in year 6 (key stage 2) and who achieved at least level 4 in Maths against the total number of looked after children...