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FOI requests

Log of FOI requests

Customers

GBCC - Customers of GBCC

Travel Requests

Details of Veterans Services Local Staff Travel Requests

Subject Access Requests

Contains compliance information about Subject Access requests, including names and details of requestors, summary or the request, time for compliance, numbers of requests

Travel Data - Transparency Agenda and FOI Request

The Government Procurement Service (GPS) is in receipt of a request under the Freedom of Information Act to release the following data: Flight bookings made by GPS customers through the various...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage.

Environmental Health Service Requests

Numbers of top level service requests received by the Environmental Health Service. An explanation of each category is also provided. Service requests are split into the following categories: ...

Customer Agreements

FCO(S) - Agreements with customers

Housing service requests

Data listing service requests from residents who are experiencing problems with their housing.

Environmental Service requests

This data set lists a number of services carried out by officers at Leeds City Council by date and location. These include responding to litter and noise complaints, reports of lost, found and...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

Requests for information

Data Protection Act section 29/35 Files. Details of requests for information including details of individuals and tests etc

Customer Contact

Information on customer contacts with the Council, including telephone, email, face-to-face and online contacts.

Customer Access Points

Spatial dataset of Durham County Council Customer Access Points. Please see http://www.durham.gov.uk/article/1909/Customer-Access-Points for more information.

Freedom of Information Requests

Excel spreadsheet, contains requests and requestor details and compliance information, including numbers of request, and time for delivery

Coronavirus Service Requests

A data set which shows the service requests that have been made by Leeds residents for assistance during the Covid-19 Pandemic to the Covid-19 helpline.

Customer Feedback Handler

Database to record customer feedback. The database records details of customers who have contacted DWP with compliments, complaints and suggestions. The system records Name, National Insurance...

FOI and SAR Requests

Freedom of Information Act (FOI), Environmental Information Regulations (EIR) and Data Protection Act/Subject Access Requests (SAR) – Annual statistics since 2016/17. Data includes number...

FOI Requests

The Freedom of Information Act 2000 (FOIA) requires all public authorities, including councils, to be open with information. The Act gives a general right to access to all types of recorded...

AccessNI Customer Survey

Covers satisfaction levels with AccessNI's customer service, including Communication, the Customer Service Helpline and the website. Source agency: Finance and Personnel (Northern...