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Core Accessibility Indicators

Report describes measures of accessibility by public transport, walking and cycling to seven service types: primary and secondary schools, further education, GPs, hospitals, food shops and...

Accessibility Indicators

This release provides statistics on how accessibile eight key services (primary and secondary schools, further education,GP surgeries and hospitals, food stores, town centres and employment...

Open Access - Other Statutory Access Land (CRoW Act)

The CRoW Act provides for public access on foot to certain types of land, amends the law relating to public rights of way, increases measures for the management and protection for Sites of Special...

Open Access - Other Statutory Access Land (CRoW Act)

The CRoW Act provides for public access on foot to certain types of land, amends the law relating to public rights of way, increases measures for the management and protection for Sites of...

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland

Accessibility Areas Interest

areas on interest relating to access route.

Internet Access

This release explores the use of the Internet by adults in Great Britain and draws attention to how households connected to the Internet. It provides useful information for those interested in what...

Accessibility Destination Datasets

Excel datasets containing raw destination data for calculating Accessibility statistics. This gives the locations of the different services used within these calculations: Primary schools,...

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - Average wait time (Minutes)

Public Access Defibrillators

This dataset shows the locations of public access defibrillators around the Borough.

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

Wheelchair accessible taxis

This page lists all wheelchair accessible vehicles licensed as taxis by Cheltenham Borough Council including registration number, make and model.

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HM Revenue and Customs (HMRC) spend with suppliers covering transactions over £25,000. Revenue and Customs Digital Technology Services Limited...

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Customer Satisfaction - National Archives UK Government Web Archive

Customer Satisfaction figures for the National Archives UK Government Web Archives from December 2017

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Northern Ireland Statistics and Research...

Subject Access Requests

Contains compliance information about Subject Access requests, including names and details of requestors, summary or the request, time for compliance, numbers of requests

Transport Accessibility Data

These datasets were gathered by Transport Direct to support accessible (step-free or with assistance) journey planning. They describe accessibility of public transport stations, stops and services....