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Energy Saving Advice Service (ESAS) - Customer Relationship Management (CRM) database

To log details of the customer call including, name and contact details of the customer, reason for call, advice provided and call outcome. This provides both management information to DECC and...

NI Water AIR21 Customer Complaints Data

NI Water Annual Information Return 2020 2021 Table 5a Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland

Footfall in Customer Centre - Average wait time (Minutes)

Footfall in Customer Centre - Average wait time (Minutes)

Adults with physical disabilities helped to live at home

Adults with physical disabilities helped to live at home (per thousand adults aged 18-64) Source: Department of Health (DoH) Publisher: Department of Health Geographies: County/Unitary...

Help to Buy Equity Loan Scheme, by parliamentary constituency.

This data set contains Help to Buy: Equity Loan statistics at parliamentary constituency level. The figures cover the launch of the scheme on 1 April 2013 until 31 October 2014. Figures have...

Help to Buy Equity Loan Scheme, by postcode district.

This data set contains Help to Buy: Equity Loan statistics at postcode district level. The figures cover the launch of the scheme on 1 April 2013 until 31 October 2014. Information on the...

NI 014 - Avoidable contact: the proportion of customer contact that is of low or no value to the customer the council failing to do something or do something right for the customer

The indicator will measure the total number of customer contacts against the total number of resolved customer requests, expressed as a percentage. Source: Cabinet Office (CO) Publisher: DCLG Floor...

National Archives Customer Feedback and Complaints: 2012-13

Details of Customer Feedback and Complaints - The National Archives Public Services

Help To Buy - Mortgage Guarantee Scheme Completions, by postcode district

The data in this data set was provided by HM Treasury and details mortgage completions on properties supported by Help to Buy: mortgage guarantee completions, by local authority, England. The data...

Spend over £25,000 in HM Revenue & Customs

The spreadsheets below set out monthly details of HM Revenue and Customs (HMRC) spend with suppliers covering transactions over £25,000. Revenue and Customs Digital Technology Services Limited...

UK Visas & Immigration Customer Service Standards

This record contains data on the performance against service standards in relation to: performance against service standards in relation to replies to MP letters; outstanding out of service...

Customer Satisfaction - National Archives UK Government Web Archive

Customer Satisfaction figures for the National Archives UK Government Web Archives from December 2017

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Northern Ireland Statistics and Research...

Department of Finance and Personnel (Northern Ireland) Customer Survey

Covers satisfaction levels with the Department's customer service both overall and relating to specific themes, such as Communication. Source agency: Finance and Personnel (Northern...

Customer details (including learners' records and exam registrations)

British Council - Details of customers and beneficiaries of the British Council's services. Data held on a variety of systems

HEAT Help Desk database

Database containing all call records logged by ETHOS users.

NIW CUSTOMER COMPLAINTS DATA FOR CCNI 2019 2020

NI Water Annual Information Return 2019 2020 Table 5A Key Outputs Customer Complaints Data for Consumer Council for Northern Ireland (total)

Footfall in Customer Centre - % served within target wait time

Footfall in Customer Centre - % served within target wait time

Customs Handling of Import and Export Freight (CHIEF) declarations database

The Customs Handling of Import and Export Freight (CHIEF) system records the movement of goods by land, air and sea. It allows importers, exporters and freight forwarders to complete customs...

Disability: Adults with physical disability helped to live at home

Adults aged 18-64 with physical disabilities helped to live at home . Source: CSCI Performance Assessment Framework (PAF) Publisher: Commission for Social Care Inspection (CSCI) Geographies:...