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Customer Contact Centre Performance

  Customer Contact Centre performance is measured on the average wait time for calls to be answered in seconds and the average resolution for calls received as a percentage. The...

Disability Services Customer System (Access to work)

Disability Services Customer System. Database of Access to Work applications. Access to Work is a Government programme to support disabled people in work whose health or disability affects the way...

Customer satisfaction on how we work to improve green spaces (%)

Customer satisfaction on how we work to improve green spaces (%) *This indicator is discontinued

Customer Service Quarterly KPI Underlying Data Q1 2014-15

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Commitee.

NI Water's AIR to NIAUR regarding Key Outputs Customer Service - 2

NI Water's Annual Information Return submission to NIAUR regarding Key Outputs Customer Service - 2

Customer satisfaction that the quality of streets/public places is improving (%)

Customer satisfaction that the quality of streets/public places is improving (%) *This indicator is discontinued

HM Revenue and Customs real time data page for energy consumption

Real time energy consumption data for the HM Revenue and Customs headquarter building. 100 Parliament Street, Whitehall.

VAT based local business units by public/private status, single/multi site

Counts of local units by public/private status, single/multi site Source: Office for National Statistics (ONS) Business Registers Unit (BRU) Publisher: Neighbourhood Statistics Geographies: Middle...

% of customers who were satisfied with the overall level of service provided

% of customers who were satisfied with the overall level of service provided

Customer Service Quarterly KPI Underlying Data 2018-19

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Customer Service Quarterly KPI Underlying Data 2019-20

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...

Workforce Management Information - HM Revenue & Customs

Data up to and including March 2026 reports separately on Workforce Management Information - HM Revenue & Customs and Valuation Office Agency (VOA) record, prior to the integration of VOA into...

Permeability of rock fractures computed by multi-scale models (NERC grant NE/L000660/1)

The permeability of single fractures, pairs of conjugate fracture pairs, and 256 fracture networks, is numerically computed using a multi-scale permeability method. For fracture networks, the...

Workforce Management Information - HM Revenue & Customs and Valuation Office Agency

Monthly management information on staff numbers and paybill costs in Civil Service departments, their agencies and their executive NDPBs. For workforce numbers, both payroll and non-payroll...

Customer Information

Contains Approx 4000 records. Contains – Name, address, gender, medical history, and financial records. Coverage – GB and some international. Timeframes – the duration of the case with us and one...

Performance Dashboard Customer registrations for County Parish Holding allocations

This dashboard shows information about how the Customer registrations for County Parish Holding allocations service is currently performing. This is a "beta" service. The dashboard shows number...

Multi-Scale Fluid-Flow Path Analysis: Calibration and Modelling Using Mineralisation Systems

PROJECT DETAILS ONLY - NO DATA. This project will integrate micro- and meso-scale structural and geochemical data from the Irish midlands in order to understand the fluid flow and fluid mixing...

UKCCSRC Call 1 project blog: Multi-Phase Flow Modelling for Hazardous Assessment, Final, 18.11.14

This is a blog (Final, 18.11.14) on the UKCCSRC (UK Carbon Capture and Storage Research Centre) Call 1 project, Multi-Phase Flow Modelling for Hazardous Assessment. Grant number: UKCCSRC-C1-07.

NI Water Bad Debt Outstanding Revenue & Breakdown of Customer Services Operating Expenditure 2019 2020

NI Water Annual Information Return - Bad Debt Outstanding Revenue & Breakdown of Customer Services Operating Expenditure 2019 2020

Customer Service Quarterly KPI Underlying Data Q2 2017-18

This provides the underlying data and volumes behind the reported performance of CSG Customer Service and presented quarterly to the Performance and Contract Management Committee. It is recognised...